I've been with Smythe Volvo since 1991 and have over thirty years experience in the automotive industry. The best part about working at Smythe Volvo is the local business feel of the company. Knowing almost every customer who walks into the shop is a great feeling. My favorite Volvo of all time was the C30. It was a small, fast and super-fun 2 door hatchback with a turbo 5 cylinder engine. When not at Smythe Volvo, you can find me kayaking or fishing somewhere in New Jersey.
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Write a Review533 Reviews of Tom Coward
April 17, 2014
"Low Tire Pressure" Came in late on a Thursday evening and needed help as the Low-Tire-Pressure light was on, and I was about to head out on a birthday weekend adventure. Came in late on a Thursday evening and needed help as the Low-Tire-Pressure light was on, and I was about to head out on a birthday weekend adventure. "No problem, can you wait a few minutes? We can fix it, there's a nail in your tire" Music to my ears. Thank you Smythe Volvo - A G A I N !! More
April 11, 2014
Oil Change Always a pleasant experience with a great loaner program. Would recommend Smythe Volvo to anyone. Recommend using synthetic oil. Smythe lets you buy Always a pleasant experience with a great loaner program. Would recommend Smythe Volvo to anyone. Recommend using synthetic oil. Smythe lets you buy your own which really saves you money. More
Other Employees Tagged: Sean Flanagan, Doug MacAdam
March 25, 2014
I recently had my XC90 serviced at Smythe. First of all, I accidentally left my wallet in the car. When I told them, Smythe drove the wallet over to my house right away - and we live about 5 miles away fr I accidentally left my wallet in the car. When I told them, Smythe drove the wallet over to my house right away - and we live about 5 miles away from the dealership. The work was done quickly and efficiently. All the employees at Smythe, the owners, managers, service and sales people are all very polite and courteous, and take time to answer questions. Yet, they are efficient and get work done promptly. I would definitely recommend getting your car serviced at Smythe. More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan
March 24, 2014
I went to the Summit Volvo center because the service is always friendly and informative. While I was there waiting, I decided to see if I could trade in my S80 for an XC70. I used to own an XC70 for 10 always friendly and informative. While I was there waiting, I decided to see if I could trade in my S80 for an XC70. I used to own an XC70 for 10 years prior to the S80. My lifestyle is better suited to the station wagon. It turns out they had one that fit my needs perfectly. We worked out a deal, and I am very happy. Everyone was very knowledgeable and gave me great advice. I would recommend this dealership and service center to anyone! More
Other Employees Tagged: Kristian Henriksen, Alex Kattwinkel, Craig Melquist
March 18, 2014
Smythe service people are excellent to work with. Cars are always done on time. I always get a call regarding service, potential concerns, and I am notified upon completion. If issues arise, service guys are always done on time. I always get a call regarding service, potential concerns, and I am notified upon completion. If issues arise, service guys provide explanations and solutions. They remember my name, remember our cars, and go above and beyond to service the cars and to make sure that we are satisfied with the work. More
Other Employees Tagged: Doug MacAdam
March 16, 2014
My car required routine service and examination of a piece of trim for damage. The car was ready when promised, the agency did not need to replace the trim and didn't do so even though it could have an piece of trim for damage. The car was ready when promised, the agency did not need to replace the trim and didn't do so even though it could have and I would have accepted that it was necessary, and Tom provided me with a thorough, understandable, and friendly explanation of what had been done and why it had been done. This is an outstanding agency! More
March 15, 2014
I have been coming to this dealership since purchasing my first Volvo in 1993, which I still own. We currently own 3 Volvo's and all have been purchased and serviced at Smythe. The entire experience from p first Volvo in 1993, which I still own. We currently own 3 Volvo's and all have been purchased and serviced at Smythe. The entire experience from pre-sale through service has been excellent. Thank you! Tom Mitchell More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Doug MacAdam , Craig Melquist, Nick Pavano, Tony Plesh
March 12, 2014
Smythe Volvo has been my car dealer since 1978. The service department is a major factor for my loyalty. All the people I have had experience with have been considerate, friendly, and competent..I feel service department is a major factor for my loyalty. All the people I have had experience with have been considerate, friendly, and competent..I feel that the money i have spent on servicing my car has been worth the cost. My 2004' S 80 has 124,000 miles and rides very well for the age of the car. My last contact was a short time ago when I was concerned about a possible transmission problem. Service Manager Nick Pavano handled my problem and concern tactfully and assured me that my concern was not an issue of any magnitude. What a relief !!! Thanks Mr. Pavano and Smythe service. More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Doug MacAdam, Scott Jackson , Chris Henriksen, Nick Pavano, Tony Plesh, Gary ( don't recall last name )
March 05, 2014
I always get friendly, expert, accommodating, service . ( I checked all the names above of people who I worked with in the past.) Today, especially, with Nick Pavano, it was extremely fast and helpful! this I checked all the names above of people who I worked with in the past.) Today, especially, with Nick Pavano, it was extremely fast and helpful! this was a routine 10,000 miles maintenance, but, still, I couldn't ask for better! More
Other Employees Tagged: Sean Flanagan, Doug MacAdam , Nick Pavano, Tony Plesh
February 13, 2014
There has never been a time when I was not 110% satisfied There has never been a time when I was not 110% satisfied with the service I have received at Smythe Volvo. This holds true for both sales and car se There has never been a time when I was not 110% satisfied with the service I have received at Smythe Volvo. This holds true for both sales and car service. All employees are polite , knowledgeable, and willing to be of assistance. I feel comfortable speaking with the service people.They have serviced my car even without an appointment. The service is always timely, and I am promptly informed of any unforeseen problems. A loaner car is always available to me. Curtesy, excellent service, a loaner car and close proximitry to my home and work are priority... therefore I go to Smythe Volvo. I would recommend the dealership without any hesitation. More
Other Employees Tagged: Sean Flanagan, Doug MacAdam , Chris Henriksen, Nick Pavano, Tony Plesh

