I've been with Smythe Volvo since 1991 and have over thirty years experience in the automotive industry. The best part about working at Smythe Volvo is the local business feel of the company. Knowing almost every customer who walks into the shop is a great feeling. My favorite Volvo of all time was the C30. It was a small, fast and super-fun 2 door hatchback with a turbo 5 cylinder engine. When not at Smythe Volvo, you can find me kayaking or fishing somewhere in New Jersey.
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Write a Review536 Reviews of Tom Coward
May 28, 2015
Great Dealership I love how you actually drive your car into the building for service! You are promptly greeted with a smile. Car is cared for efficiently and done r I love how you actually drive your car into the building for service! You are promptly greeted with a smile. Car is cared for efficiently and done right the first time. Over the past 6 months I have been in 3 times for regular maintenance and warranty service. Always the same friendly experience. I had a problem with the leather seat wearing out prematurely. The dealer in Bridgewater where I live said it was not covered by warranty and would not repair. I brought to Smyth. They called Volvo and arranged to have the work done (half Smyth, half Volvo). I know that replacing a front seat on a modern car with all the electronics and gadgetry probably cost with parts a labor a grand or two. So now you know why I drive 45 minutes to go to Smyth rather that the 10 minute drive to the Bridgewater Volvo dealer. Bridgewater is fine and functional. But Smyth is friendly, consistently efficient and outstandingly personable. Both Tom and Dennis in service have always done us right. Even a courtesy hand car wash on the last visit. Kevin the owner is a very nice guy and even remembers us when we come in and he sees us. They have my business and should get yours! More
Other Employees Tagged: Dennis Jeffers
May 27, 2015
GREAT EXPERIENCE I have been leasing Volvos for over 20 years. I wouldn't consider going anywhere except Smythe Volvo for my cars. There is always someone there who I have been leasing Volvos for over 20 years. I wouldn't consider going anywhere except Smythe Volvo for my cars. There is always someone there who will go out of their to make sure any and all issues are resolved. When I go there I feel like part of their family. More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan , Chris Henriksen, Kristian Henriksen
February 19, 2015
Excellent Dealership We have leased/purchased 7 volvos from Smythe since 1987. We are totally satisfied with the cars and service we have received during that time. Kudos We have leased/purchased 7 volvos from Smythe since 1987. We are totally satisfied with the cars and service we have received during that time. Kudos to Kevin Flanagan and Tom and Nick in service. More
Other Employees Tagged: Kevin Flanagan , Nick Pavano
February 14, 2015
Curteous, Efficient Service All of the employees whom I have dealt with at Smythe Volvo in Summit during the past eighteen years have been courteous and helpful. My experience t All of the employees whom I have dealt with at Smythe Volvo in Summit during the past eighteen years have been courteous and helpful. My experience today is an excellent example. Nick Pavano greeted me by name, as is his habit, and then he attended to my minor problem expeditiously. After my problem was solved, Nick drove my car to the door, where I was waiting ,so that I would not need to walk far on this bitter, cold day. More
Other Employees Tagged: Doug MacAdam , Nick Pavano, Tony Plesh, Travis LaFever. I must have dealt with others listed above, but I do not remember.
January 14, 2015
Excellent Sales and Service Departments and People My sales and services experiences with Smythe Volvo during the past 10 years has been excellent. Service is excellent and work is covered generously My sales and services experiences with Smythe Volvo during the past 10 years has been excellent. Service is excellent and work is covered generously. I brought my son-in-law to lease a new car (2015.5) and he received an excellent deal. I recommend this dealership very highly. More
Other Employees Tagged: Sean Flanagan, Doug MacAdam, Scott Jackson , Nick Pavano, Tony Plesh, Tom Rzasa
December 30, 2014
25 years with Smythe Volvo Since 1990 Volvo has serviced all the vehicle needs of our Family. The quality of these cars and the service provided by the Smythe team is proven by Since 1990 Volvo has serviced all the vehicle needs of our Family. The quality of these cars and the service provided by the Smythe team is proven by the fact that two of our wagons broke the 250,000 mile mark before being replaced. Two wagons that I used ferrying around our sons ended up being their first cars. All but two wagons were purchased new and exceeded expectations. The two used vehicles were prior Smythe sold and serviced cars and exceeded expectations as well. Smythe Volvo is a great family dealership that has taken care of our family's vehicle and service needs. I recommend them most highly without reservation. More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Doug MacAdam, Scott Jackson , Chris Henriksen, Nick Pavano, Tony Plesh
December 17, 2014
Professional, friendly and seamless experience We have purchased Volvos from Smythe for over 25 years and have always had excellent experiences. Tom Rzasa is a terrific salesman, giving us the best We have purchased Volvos from Smythe for over 25 years and have always had excellent experiences. Tom Rzasa is a terrific salesman, giving us the best deal and all of the information we want in purchasing new car. No hard sell, just confident professionalism. The service department is great. The staff are very knowledgeable and accommodating. In short, the perfect dealership! More
Other Employees Tagged: Sean Flanagan, Doug MacAdam , Nick Pavano, Tony Plesh, Tom Rzasa
December 13, 2014
review of Service Dept. All the staff in the Service Dept. are A-One guys and know their stuff and go out of their way to be sure they can help. They take care of the little All the staff in the Service Dept. are A-One guys and know their stuff and go out of their way to be sure they can help. They take care of the little things as well as the big items. More
Other Employees Tagged: Doug MacAdam , Nick Pavano, Tony Plesh
October 08, 2014
Smythe and Volvo Why do I keep coming back to Smythe Volvo? They sell a great product, offer wonderful service, and make car buying a pleasure. Why go anywhere else? Why do I keep coming back to Smythe Volvo? They sell a great product, offer wonderful service, and make car buying a pleasure. Why go anywhere else? More
Other Employees Tagged: Kevin Flanagan, Doug MacAdam, Tina Dewald , Nick Pavano, Tony Plesh
September 12, 2014
Fantastic dealership Smythe Volvo is the reason we purchased our 3rd Volvo since 1999. They have gone above and beyond on all our cars. Kevin and the sales department se Smythe Volvo is the reason we purchased our 3rd Volvo since 1999. They have gone above and beyond on all our cars. Kevin and the sales department searched the eastern seaboard to find our new S60 to obtain the maximum sales incentives. The service department is phenomenal and attentive. The new facility is great and spacious. More
Other Employees Tagged: Kevin Flanagan, Doug MacAdam , Chris Henriksen, Nick Pavano, Tony Plesh

