Tom joined the CitySide team in 2013 with years of customer service experience with much enthusiasm for making sure that his customers are given an experience second to none. Tom started on the sales floor here at CitySide Subaru before being promoted to Finance Manager, then Sales Manager.
Read moreDealership Experience
13 yrs, 7 mos
Industry Experience
13 yrs, 7 mos
733 Reviews
Write a Review733 Reviews of Tom DAlessandro
June 07, 2023
This is the second time I have bought a new car at Cityside. Each experience was easy, fast and got what I wanted! Definitely recommend the team at Cityside Subaru. Mark helped me both times and he’s Cityside. Each experience was easy, fast and got what I wanted! Definitely recommend the team at Cityside Subaru. Mark helped me both times and he’s always a pleasure! More
Other Employees Tagged: Mark Lidano
May 19, 2023
Joe Cliggott was terrific. He made buying a car a pleasure. I never felt pressured. A couple of days after I bought the car, I had some trouble pairing the car with my phone. I He made buying a car a pleasure. I never felt pressured. A couple of days after I bought the car, I had some trouble pairing the car with my phone. I came in and Joe helped me resolve the problem. He also told me to feel free to come in after I've driven the problems with any questions I had about the car or all the new-to-me technology. Absolutely first rate. Tom D was also very good. He explained all the extended warranty and prepaid maintenance options, but I never felt pressured to buy something I did not want. More
Other Employees Tagged: Brian O’Malley , Joe Cliggott
May 19, 2023
Great! Answered my questions promptly! Facilitated my purchase brilliantly. I just can not say enough. Answered my questions promptly! Facilitated my purchase brilliantly. I just can not say enough. More
Other Employees Tagged: Michael Nelson, Michael Fuller , Fabio Corredor 5 stars!!!
May 09, 2023
This place definitely sells Subarus. You can tell because they have lots of Subarus on their admittedly small parking lot, but real estate in Belmont is expensive so it’s no surprise. You can tell because they have lots of Subarus on their admittedly small parking lot, but real estate in Belmont is expensive so it’s no surprise. More
Other Employees Tagged: Mark Lidano, Brian O’Malley
May 06, 2023
Will Pauls has been great to work with. When my old Subaru Outback had maintenance issues, he was candid about what was happening with my car. He even conference-called me with the service When my old Subaru Outback had maintenance issues, he was candid about what was happening with my car. He even conference-called me with the service foreman Adam who explained everything and showed me what they fixed with my safety in mind. They never pressured me into any decision with my car. They gave me enough time to think about it, and with all the maintenance issues I ended up trading the car in for a brand new Outback. Joe was great to work with! He answered my questions honestly, and I felt no pressure. He wasn't pushy at all. He made the car-buying experience less stressful. Tom in finance was also great! He did not push me into extended warranties or add-on packages that I was not interested in. Cityside Subaru has been the best dealership I have ever worked with. I have had some really bad experiences in other cities. I look forward to working with this dealership for all my service needs. More
Other Employees Tagged: Joe Cliggott, Will Pauls, Adam (service department mechanic foreman)
May 05, 2023
Tom DAlessandro was extremely helpful and very responsive to all of my questions and concerns. He went out of his way to assist us with the registration process in VA in order to have the car in time for my to all of my questions and concerns. He went out of his way to assist us with the registration process in VA in order to have the car in time for my son Collin's graduation. More
Other Employees Tagged: Dan Rosengarten
May 04, 2023
Mark, et al, makes leasing a new Subaru painless. ... He knows exactly what I need and want and I always feel I am truly a special customer. See you in three years.... In the meantime, please take car ... He knows exactly what I need and want and I always feel I am truly a special customer. See you in three years.... In the meantime, please take care of my Cityside Subaru friends. More
Other Employees Tagged: Mark Lidano
May 02, 2023
Ryan gave me a VERY different experience than your typical car salesman. He's not pushy or problematic at all, and genuinely cares and listens to you. He's the sole reason I purchased from Cityside Su typical car salesman. He's not pushy or problematic at all, and genuinely cares and listens to you. He's the sole reason I purchased from Cityside Subaru, rather than elsewhere. More
Other Employees Tagged: Karen Vieira, Ryan Skillman

