Tom Deering | Page 9

I requested a quote online! It was super simple and easy. When I walked in I felt very welcomed. Over all great experience And I love my new car When I walked in I felt very welcomed. Over all great experience And I love my new car More

by morganarzich Verified Customer Verified Customer

Print

I have had several transactions with Capo Mazda. The entire team is filled with top notch professionals. They never disappoint. Looking forward for my son to purchase a car from them soon. entire team is filled with top notch professionals. They never disappoint. Looking forward for my son to purchase a car from them soon. More

by pren.agent Verified Customer Verified Customer

Print

Everything was perfect from beginning to end. This was our second time buying a car from Capistrano Mazda. I will continue to go back again and refer Capistrano Mazda to my family and friends. Thank you! our second time buying a car from Capistrano Mazda. I will continue to go back again and refer Capistrano Mazda to my family and friends. Thank you! More

by neenee71 Verified Customer Verified Customer

Print

Traded in our CX5 for a new one. This is our 4th time in purchasing a new vehicle with your dealership. Forouz was wonderful and professional, as was everyone we dealt with there. It This is our 4th time in purchasing a new vehicle with your dealership. Forouz was wonderful and professional, as was everyone we dealt with there. It has always been a great experience for us, even in our time of social distancing. More

by mpizzolo1 Verified Customer Verified Customer

Print

I am thrilled with Capistrano Mazda. They delivered my used car in perfect condition. I love the car and the easy accessibility to answers from the dealer on any question that I may have. used car in perfect condition. I love the car and the easy accessibility to answers from the dealer on any question that I may have. More

by artteacherann Verified Customer Verified Customer

Print

We felt taken care of at the time - but We were extremely happy with the service and care at the time of purchase of our vehicle - the associates were lovely and attentive. But we were extre We were extremely happy with the service and care at the time of purchase of our vehicle - the associates were lovely and attentive. But we were extremely disappointed when we learned over a month later that the extended warranty we purchased requires us to take the car to Capistrano Mazda for service, which is 40 miles from our home. This detail was not disclosed to us when we purchased the vehicle and were asked if we wanted to purchase the extended warranty. Had we known this detail, we likely would not have spent the money on this extended warranty. Also we still have not received details on how this warranty actually works - no detailed paperwork, just a phone number to call and a card to carry with us. This has put a sour taste in our mouthes for this purchase. We also purchased the dent protection policy, and then later someone who works for Mazda told us we might have to pay a surcharge to get dents or scratches touched up if it needs painting because we bought a car that has a premium paint color (Soul Red). This also makes us less than pleased. We had a disappointing experience at a different Mazda dealer (plus they required us to go to their dealership in Puente Hills for extended warranty coverage) so we walked out and came to Capistrano Mazda, which had been highly recommended to us. More

by jramont Verified Customer Verified Customer

Print

Walked in the show room during COVID-19 not realizing they were closed and doing stuff by appointment only but they were Very accommodating and extremely professional and allowed me to make some measurem they were closed and doing stuff by appointment only but they were Very accommodating and extremely professional and allowed me to make some measurements of the car and set up a time for me to come back to get it More

by jimswh Verified Customer Verified Customer

Print

Rick was great and super friendly especially in the middle of this COVID-19 epidemic. I am incredibly happy with my CPO Mazda CX-5! middle of this COVID-19 epidemic. I am incredibly happy with my CPO Mazda CX-5! More

by keanu david Verified Customer Verified Customer

Print

Foruz was very helpful with the whole process The dealership was clean and everybody was very helpful. I would recommend Foruz to any one I know. I love the car and they were very helpful. The dealership was clean and everybody was very helpful. I would recommend Foruz to any one I know. I love the car and they were very helpful. More

by kara4 Verified Customer Verified Customer

Print

2020 Miata RF GT + Ben Deming = SMILES FOR MILES!!! SMILES for MILES are plastered from ear to ear on my face! This has not just been an EPIC car buying experience, but one of the most glorious memories SMILES for MILES are plastered from ear to ear on my face! This has not just been an EPIC car buying experience, but one of the most glorious memories I’ll have in my lifetime! I bought my first 1999 Miata, Xena Warrior Princess, twenty-two years ago from my local dealership here in San Diego. She’s been an amazing daily driver since then! However, this past year, she’d finally started showing signs that she was ready for retirement as my primary vehicle. When I found out that the online rumors about the 2020 Miata RF Grand Touring editions having red leather interiors as an option were true, I knew that Xena WP finally had a worthy successor! For the 2020 Miata RF GT in snowflake white pearl mica/red nappa leather, knowing that I would also keep this next car long term, I was willing to special order it from the Mazda factory through my local dealership in San Diego at full MSRP, and wait several months for it to arrive. Capo Mazda had the car newly listed on their website at their “smileage rate,” which at that time was $2K under MSRP. I reached to ask what they would charge to deliver the car from San Juan Capistrano to San Diego, and Ben Deming quickly responded to me that they could either deliver it the next day/day of my choice at no charge, or they would happily pay for my train ticket from SD to SJC if I wanted to come up and drive it down myself since we were having such beautiful weather. WOW, just WOW!!! I wasn’t planning on financing, but Moe Afzal offered me the ten year extended warranty at a discount and 0.9% interest. My first Miata was obviously a keeper, and with Moe thoroughly answering all of my many questions and providing detailed PDF documentation about the coverage, I was able to make a fully informed decision of “Yes, please!” Tom Deering was also diligent about checking in and making sure I knew he was directly available to help throughout the entire process. Because of Ben and Moe’s great care, I didn’t need Tom’s help, but it was reassuring to know he was there. My original/main contact, Ben Deming, is an absolute ROCKSTAR, and personally “white glove” delivered my stunning 2020 Miata RF GT in "sparkling, iridescent unicorn white"/red nappa leather to my doorstep in San Diego the next day at no charge. During my time with Ben, I had his full attention for the several hours that he spent reviewing/signing paperwork with me in my living room, then driving both my 1999 Miata and the new 2020 Miata RF GT to Sunset Cliffs for a scenic photo shoot with both cars, and THEN training on/setup of all of the features of the new car with a gorgeous ocean view. Ben Deming is highly professional, friendly, courteous, authentic, enthusiastic, and with his “joie de vivre,” it is impossible to resist yourself bursting with “smiles for miles” from the inside out! Ben has a great passion/respect for the Miata philosophy of “Jinba Ittai,” as well as Mazda’s fascinating legacy in general. The pleasure of having Ben help create and share in this experience with me is something I very much appreciate and will never forget. Ben has gone above and beyond, even after the sale, to make this not just a wonderful car buying experience, but what will be a fondly cherished experience of my lifetime! After twenty two years since my last car purchase, Ben Deming and the Capo Mazda team had my brand new 2020 Miata RF GT’s steering wheel in my hands within a couple days. They made it so easy, such a magical, serendipitous experience, and it’s just the beginning! Thank you so much, and KEEP BEING AWESOME, Ben and Capo Mazda! ZOOM ZOOM!!! More

by sdalida Verified Customer Verified Customer

Print