"Great job on a complicated new car buy"
Great job on a complicated new car buy using a Family Trust and power of attorney on a modified car and dealer trade. Would highly recommend
Tom and Andy went above and beyond to make sure I was happy with the truck I chose and went above and beyond to make sure my concerns were met. Very cool people to deal with. I will refer to them in the future
"Exceeded my expectations!!"
Totally awesome working with Tom Frachalla at Phillips in Frankfort. I am very demanding and even though I have purchased vehicles from here in the past, I visited 3 other dealers before someone satisfied my expectations. Tom is the real deal, no pressure, knowledgeable and fair salesperson.
I highly recommend to any one looking to buy a vehicle, go see Tom Frachalla at Phillips in Frankfort
Tom was awesome! He made me feel so comfortable, he did everything to get me the best. Everybody at PHILLIPS are so nice. SAM was great he made it possible to drive out with a 2018 EQUINOX. Thank you both 😃😃
"Finally purchased my dream car "
- Tabitha Abel
I had been looking for my dream car for a few months finally found the perfect car here . I was treated great from the first phone call inquiring about the car to walking out with the keys in hand .
"Outstanding experience from start to finish"
We started our search for a certified pre-owned Chevy Cruze at Phillips Chevrolet in Frankfort, with Tom F. as our salesman. After exploring other dealer and private seller options in the area, Tom was able to get us the exact car and package we were looking for at the most competitive price we could find.
The entire process with Phillips Chevy stood out, as Tom F. was an active listener, superb communicator, has a non-pressure (yet straightforward) approach, is well-versed in his knowledge of available vehicles, and overall friendly helper during the car search + purchase phase.
The experience reflected working with an honest adviser (and dealer) that had our best interest at heart, as opposed to being just another person who walked into the dealer. I highly recommend Phillips Chevrolet!
- Zl1 hopeful
We haven’t purchased a car yet, but when we do we will be sure to look for Tom. He was very helpful and knowledgeable about the car we were looking to buy.
Overall the experience was great , and everyone I interacted with was excellent. I would recommend anyone to this dealership in order to purchase a new or used car.
These guys made buying my first car an awesome experience. Excellent customer service and very friendly. Would recommend anyone looking to buy a car here to go talk to Tom Frachalla and Mike Herris.
"Excellent knowledge and extremely helpful. "
I can’t say enough great things about my Phillips experience. Tom was excellent to work with and extremely helpful and knowledgeable in finding me the exact car and rate I was looking for. Along with Mike Herris (sales manager) Anthony Mcauley (Finance) the whole team was a joy to work with. I couldn’t be happier! I would absolutely recommend to all my family and friends to go to Phillips and talk to Tom! Thanks again Team Phillips!
One happy customer,