Tom Gertz
Tom Gertz at Luther Family Buick GMC
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Tom Gertz | Page 2

Wholesale Parts Specialist

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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4.5
27 Reviews
4.5

27 Reviews

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27 Reviews of Tom Gertz

September 20, 2021

Dealership Rating
Employee Rating

great Dealer, great service and very professional staff, always loved doing business with them. Wasn't sure who worked on our vehicle but the whole staff in general was great to work with More

by FOLTZ.BUILDINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2021

Luther Family Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 09, 2021

Dealership Rating
Employee Rating

Luther Family Buick impressed me as a full service business! As a widow I’m fearful of getting “taken” by a dealership. I would recommend them! More

by Foxy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens , Chad Stern

Sep 10, 2021

Luther Family Buick GMC responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 12, 2021

Dealership Rating
Employee Rating

This Luther Family Buick and GMC Service Center is always friendly and trustworthy. When you need help, they can diagnose and usually have the part on hand. My tires needed replacement, and the alignment is More

by annmn2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Aug 17, 2021

Luther Family Buick GMC responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 22, 2021

Dealership Rating
Employee Rating

Hi is DC go us see do you ha CD is so he if Dr snuck did dax give do job deck he's see TV no More

by DUSTINDEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson , Richard Medley

Apr 27, 2021

Luther Family Buick GMC responded

I appreciate you taking the time to leave us this good star rating! Our team will look forward to working with you again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 22, 2021

Dealership Rating
Employee Rating

Robin was very friendly and kept me updated on my service repairs. Parts Dept was awesome in getting the parts needed for my repair in a timely matter. I was very satisfied with all services. More

by conman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2021

Luther Family Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 29, 2021

Dealership Rating
Employee Rating

Best customer service! Always happy to help! Also very intelligent and get the job done effectively and efficiently. Luther family gmc is the only dealership I go to! More

by stevi.parker28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2021

Luther Family Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 29, 2020

Dealership Rating
Employee Rating

We had a very good experience buying our new vehicle. We had a very friendly and knowledgeable sales Associate. We were encouraged to be in contact with any concerns and felt assured our needs would be met! More

by EVENSONM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich, Jim Jermstad , Wayne Ellefson

Dec 02, 2020

Luther Family Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 15, 2020

Dealership Rating
Employee Rating

I am always satisfied with the service I receive and especially the awesome customer service! No better place to buy and service my vehicle. Thanks! More

by Heather W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Carrier, Andrew

Nov 18, 2020

Luther Family Buick GMC responded

Heather, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 05, 2020

Dealership Rating
Employee Rating

Always top-notch, across the board! Every experience is a positive one, from sales to service to parts. Luther Family Buick GMC has handily earned my family's business for years to come! More

by JJONASON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2020

Luther Family Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 28, 2020

Dealership Rating
Employee Rating

Super great only I wish the tests you do on the car when you purchase it for your dealership, you would also do those tests before it leaves the lot after someone has purchased it. Before I bought the car t More

by VIESTENZ27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 02, 2020

Luther Family Buick GMC responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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