Tom Henschel | Page 17

My new car was a breeze Getting my new car was easy and fast! Thanks Andrew for going out of your way to make us feel comfortable and Giving us awesome customer service! Getting my new car was easy and fast! Thanks Andrew for going out of your way to make us feel comfortable and Giving us awesome customer service! More

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Such an amazing environment and experience! I will only go to Manly from here on out to buy a car. They go above and beyond for their customers, and make sure that you walk out with the car you I will only go to Manly from here on out to buy a car. They go above and beyond for their customers, and make sure that you walk out with the car you absolutely love. Such amazing people that are willing to go the extra mile. 100% Reccommend to anyone. More

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Great personable salesperson! AJ really listened to me and helped me to find my perfect car😊😊😊😊Cory and Tom were very knowledgeable and helpful in getting me the right financin AJ really listened to me and helped me to find my perfect car😊😊😊😊Cory and Tom were very knowledgeable and helpful in getting me the right financing. More

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Best Experience Buying a Car Ever We have never had anyone work as hard to get us exactly what we wanted in all aspects of buying a vehicle as Sean, Drew, and Tom H. They were absolute We have never had anyone work as hard to get us exactly what we wanted in all aspects of buying a vehicle as Sean, Drew, and Tom H. They were absolutely fantastic and made this as easy as possible for us only by the amount of hard work and care that they put into our deal. Their service was 100% above and beyond anything we could have ever hoped for. I cannot give enough credit to these amazing men nor their amazing effort and work. I would recommend this dealership and especially these incredible employees to any of my family and friends, and anyone looking for a car dealership that cares about their customers and their needs. They were able to listen to our individual concerns and needs and meet everyone of them through the amount of time and care that they gave to us. We appreciate these guys for everything they did for us. They were an amazing team. More

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Low expectations, still disappointed :-/ All that really happened was a used car was sold to me and the vehicle I traded in was taken for significantly less than the KBB and NADA value. T All that really happened was a used car was sold to me and the vehicle I traded in was taken for significantly less than the KBB and NADA value. Tried to talk to the salesperson about it. He went 3 steps away to talk to some other guy about it. The other guy loudly said, "that car's just going to go to auction etc". Salesperson comes back from 3 steps away and offers me even less than what he had first offered me for my trade-in, as well as telling me there needed to be a much larger down payment. After I took the used car I bought home, I decided I wanted to cancel the nearly $4000 warranty and $900 GAP, so they told me I /needed/ to drive 50 miles back to Santa Rosa to sign 1 paper that could have been signed in Docusign or scanned & emailed... :-/ Despite everything, it was nice being able to get out of my old car and into a different one. Thanks. More

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Wonderful experience So i went in for a new car for my wife and the whole team, starting from sales person to finance manager treated me with the upmost respect and hospit So i went in for a new car for my wife and the whole team, starting from sales person to finance manager treated me with the upmost respect and hospitality . Thank you to all that helped More

by SERGIOTORRES707 Verified Customer Verified Customer

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Lots of support I was very impressed with the amount of friendly and very experienced support that was given to us. We had a somewhat complicated situation and we we I was very impressed with the amount of friendly and very experienced support that was given to us. We had a somewhat complicated situation and we were so grateful that the whole experience was made as easy as it could possibly be. Major kudos to Jesse Baseball, Drew, Cory, Tom Henschel, Atilio J., Shavonne, and Bill Robertson. It was very clear to me that all of these employees, and more whose names elude me, really love their jobs! I meet so many workers who are pretty miserable in their jobs, and customer service really suffers. Not here. They are competent and really helpful guided us through a somewhat nerve wracking sale. And they joke and laugh with each other! We had a very positive experience and would strongly recommend this dealership. More

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Great Staff I came into Honda for an oil change on my Honda Civic. I was in a lease and about to go over my miles so wanted to meet with the finance dept. to expl I came into Honda for an oil change on my Honda Civic. I was in a lease and about to go over my miles so wanted to meet with the finance dept. to explore what my options were. The whole staff was great, from Scott in the service department to Ben and Beejan who helped me pick out a new car and lay out the finances. Even Tom, another random finance guy, came over and offered very helpful advice. Ben was so patient with me and showed me how much every car I was interested in would cost to lease or to finance. He never made me feel pressured to persuaded and gave his opinion only when I asked for it. I ended up being at the dealership for a long time but it didn't feel like it because everyone was so friendly. I felt like I was just there hanging out, I almost forgot I was there for my car! Needless to say, I am so happy with my new Accord and feel great about the financing option I chose. Thank you everyone at Manly! <3 More

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38 Days So far my wife and I absolutely love the 2016 Odyssey that was purchased from Pat Doyle. The car is very comfortable to drive and really good on gas f So far my wife and I absolutely love the 2016 Odyssey that was purchased from Pat Doyle. The car is very comfortable to drive and really good on gas for a minivan and the sales experience was awesome. The only 2 complaints I have about this car is that I purchased a used car that should have been inspected properly and the necessary work done that it needed. Grant it the only thing that it needed was Tires, yet here I am 38 days after buying this car and I am putting tires on it, I found this very absurd considering the price I paid for the car and the fact that the car I traded in needed nothing at all and had brand spanking new tires on it, pretty crappy when you have to buy tires for a vehicle you just purchased and haven’t even made a payment on yet. The second complaint I have is that the drivers seat bottom the finish is wearing off the leather and I brought this to the service departments attention on my first visit and was told that it’s a cleaning issue which in fact it’s not and when I had received the car back the service department had tried to clean it and made the problem even worse than it was. More

by MRD0814 Verified Customer Verified Customer

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Awesome Experience Jared, Drew and Sean were amazing. Very understanding and not the least bit pushy. Together they made sure that all our needs were met and we left hap Jared, Drew and Sean were amazing. Very understanding and not the least bit pushy. Together they made sure that all our needs were met and we left happy. Amazing turn around from a previously horrific experience. We can’t thank you guys enough. The only frustration we have had is that we are still working on getting the car clean from the initial purchase. We had a rough time getting a hold of someone from the service department went a couple days without a call back, we let Jared know and we received a call within minutes. again amazing experience overall minor bumps along the way. Overall happy. More

by KRISX.RACE Verified Customer Verified Customer

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