Tom Henschel | Page 28

Sales Visit Tom Haidet was friendly and low pressure, and made the sales experience painless and educational. We would go back the next time we need a car. Tom Haidet was friendly and low pressure, and made the sales experience painless and educational. We would go back the next time we need a car. More

by KELSEYM1 Verified Customer Verified Customer

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We are very satisfied with the service we received. Everything went smoothly and without hitches. Unfortunately the wait to see the credit manager took way too long. Once in he did a very good job. Everything went smoothly and without hitches. Unfortunately the wait to see the credit manager took way too long. Once in he did a very good job. More

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Nothing but problems My experience started off with a hitch. The day I purchased? the car I realize that the car had infact been wrecked. Manly promised to fix the damages My experience started off with a hitch. The day I purchased? the car I realize that the car had infact been wrecked. Manly promised to fix the damages which were minor. Ok , no big deal. Then 3weeks in the door handle breaks, again manly is quick to repair at no cost to me. Now 39 day after purchase car is dying at stop signs and all together scary to drive. I take it in and they assure me it's fine, but upon reading the paper work I see they recommend taking it to Nissan for possible CVT transmission issue. When calling in to my sales rep. he informed me that there's not much they will do aside from buying car back for thousands less than what I paid in full. I went to Manly because of their name, because I needed something reliable and I thought that they were the most reputable, BIG mistake. I should have stuck with Craigslist and saved myself thousands of dollars More

by GABESLOVE Verified Customer Verified Customer

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Great experience I came in to have routine maintenance done on my Honda. Bill petty was very nice and has helped me in the past so I like to return to him when I have I came in to have routine maintenance done on my Honda. Bill petty was very nice and has helped me in the past so I like to return to him when I have to go into the service department. Sean was extremely helpful in helping me decide to get a more economy efficient car for my commute from santa rose to notavo 5 days a week. Sean showed me a number of options that were in my price range before landing on the HR-V. Sean took into consideration my budget and long term goals and was extremely knowledgeable on options to fit my budget. Thomas helped to explain the numbers and was very thorough explaining what exactly I was signing before asking me to sign. Thomas was able to speak at a level that I could understand so I didn't get lost in the financial aspect or the legal gargin. Once I was ready to drive off Sean took even more time out of his day to go over every feature in my new car and how to navigate all the upgrades I have no experience with. Great team! Thanks Bill, Thomas and Sean!! More

by AMYNELLESSEN Verified Customer Verified Customer

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A fun and exciting adventure This is my first time buying a new car and I have heard scary stories. None of them were true! Lindsey and Thomas were amazing!They both listened wel This is my first time buying a new car and I have heard scary stories. None of them were true! Lindsey and Thomas were amazing!They both listened well, and were very pleasant to work with. I am grateful for all of their help and guidance. More

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A very pleasant experience! Making a new car purchase can be overwhelming, however the informative and no pressure attitude of our salesperson enabled me to make a decision that Making a new car purchase can be overwhelming, however the informative and no pressure attitude of our salesperson enabled me to make a decision that was right for me. Thank you Manly Honda for a great car buying experience! More

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Happy with salesman Mark Fladseth Mark was very helpful-no pressure. We were able to get a contract signed online so I wouldn't have to drive two hours twice. It took a bit to get t Mark was very helpful-no pressure. We were able to get a contract signed online so I wouldn't have to drive two hours twice. It took a bit to get through the financing and warranty phase even though I didn't want either. But otherwise a pleasant experience. Phyllis More

by Phyllis Verified Customer Verified Customer

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Great Car Experience When you haven't purchased a car in 15 years, you suddenly realize technology has passed you by-gets a bit daunting. I appreciated Tom Larson's profes When you haven't purchased a car in 15 years, you suddenly realize technology has passed you by-gets a bit daunting. I appreciated Tom Larson's professional approach, command of the new technology, ability to listen respectfully when I needed time to "shop around". This was a no pressure decision. I drove all the cars I felt would fit my needs at every dealership. Tom was helpful in comparing cars which made me feel I really found a person who loved what he did. He never made derogatory comments about other car makers. That is the most important thing to me in sales-know your product and keep a positive view of what others do also. Finally decided on CRV with all the new technology. Tom also had a great sense of humor which helped talk me through all my fears of the newest advances in cars! Plus I have contacted him on a number of occasions to help guide me though a few things and he's always responsive. Great experience with a professional who knows the ins and outs of the new technology. More

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Impressed!!! I had shopped around but found Manly, beginning with Jesse Bower, to provide the most impressive and comfortable experience when buying my new Honda R I had shopped around but found Manly, beginning with Jesse Bower, to provide the most impressive and comfortable experience when buying my new Honda Ridgeline. I knew the best price up front, felt valued and not pressured (no waiting for some management negotiations and being made to feel pressured into getting into a vehicle that I didn't want - just because it was on the lot, etc.), and felt that Manly cares a great deal about customer satisfaction as a number 1 priority. I will receive mend Manly to everyone and will keep going back for future purchases and service on my new vehicle. More

by BCK999 Verified Customer Verified Customer

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Loved this place. Great experience Mike was professional and courteous worked very hard to get me the car I wanted. I love this dealership and it's awesome employees. Thank you so muc Mike was professional and courteous worked very hard to get me the car I wanted. I love this dealership and it's awesome employees. Thank you so much for making this day a sucess More

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