Tom Himsworth | Page 21

Excellent customer service I came into the dealership to look into leasing for the first time. I was not familiar with the process and Tom was extremely helpful. In addition, I I came into the dealership to look into leasing for the first time. I was not familiar with the process and Tom was extremely helpful. In addition, I was undecided on what car I wanted and Tom went through all the SUVs and described the differences etc. he was definitely a no pressure salesman which made it easy for me to ask questions and I felt totally comfortable. I left after my first visit with a lot to digest but was very informed because of Tom and his attentiveness. While I was deciding, I emailed Tom a few times with additional questions and he quickly responded. This made me make my decision quick within a week you decision was made. I came in and everything went smoothly because of Tom and then Demery in Finance. She had all the paperwork ready and I was in and out of there in no time. It was such a pleasant experience and I would definitely return to Audi and have shared my experience with my friends. I was also pleased that Tom called me after to check on how I was liking the car etc. those little things like that make such a difference. More

by Marian S Verified Customer Verified Customer

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Great place All around awesome experience. Tom was a great salesman. The attitude and hospitality was unlike I’ve dealt with before ever. I will always go back to All around awesome experience. Tom was a great salesman. The attitude and hospitality was unlike I’ve dealt with before ever. I will always go back to Audi of Devon. More

by TOMDOHERTY9 Verified Customer Verified Customer

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Excellent first experience Made the appointment online which was simple enough. Dropped my car off in the morning and was on the road with a loaner car in no time. Loved the fac Made the appointment online which was simple enough. Dropped my car off in the morning and was on the road with a loaner car in no time. Loved the fact that this dealer doesn’t try and nickel and dime you with “add on” services like some other dealers do. More

by jm3gaspari Verified Customer Verified Customer

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wonderful overall wonderful very easy to purchase this car. Salesman very nice and very thorough. Finance person also excellent. overall i would highly recommen overall wonderful very easy to purchase this car. Salesman very nice and very thorough. Finance person also excellent. overall i would highly recommend this dealership. More

by PRLEICHT Verified Customer Verified Customer

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2016 Q3 Silver Tom Himsworth was our sales guy. Very helpful and accommodating. Low pressure.. We were very pressed for time on the initial visit and on the day of Tom Himsworth was our sales guy. Very helpful and accommodating. Low pressure.. We were very pressed for time on the initial visit and on the day of sale. They were able to meet the price and financing that we wanted. Demery made the transaction smooth and without hassle...and quick! Everyone very friendly. Beautiful showroom. Highly recommend. More

by scochran3 Verified Customer Verified Customer

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New customer, excellent experience Everyone was friendly from the moment I walked in the door, I got excellent service and an extremely fair deal. They went out of their way to find the Everyone was friendly from the moment I walked in the door, I got excellent service and an extremely fair deal. They went out of their way to find the exact car I wanted from another dealership and get it to me within a week from several states away. This was my first time at Audi Devon and they blew my previous dealership away, I will be a customer for a long time! More

by LESCAL77 Verified Customer Verified Customer

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Proud Audi drivers Tom from Audi Devon did an amazing job matching our family car needs and budget . We proudly own 3 Audis and enjoy the performance of all three cars Tom from Audi Devon did an amazing job matching our family car needs and budget . We proudly own 3 Audis and enjoy the performance of all three cars . Customer service was outstanding. Thank you Audi Devon, we are your customers for life . More

by ROCIOPASION Verified Customer Verified Customer

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First service It was easy to book the appointment. I really, appreciated the availability of loaner car. And the staff is very friendly in both service and sales. It was easy to book the appointment. I really, appreciated the availability of loaner car. And the staff is very friendly in both service and sales. More

by brubaker1family Verified Customer Verified Customer

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A5 service 10k mile service plus a minor recall item. Great service. great communication. They washed my car and even dropped it back off for me. Would recomm 10k mile service plus a minor recall item. Great service. great communication. They washed my car and even dropped it back off for me. Would recommend. Thanks! More

by Tyler Durden Verified Customer Verified Customer

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Purchased a car remote We attempted to buy a car remotely and pick it up a month later with an out of state registration. While we love the Q7, the admin side of this was a We attempted to buy a car remotely and pick it up a month later with an out of state registration. While we love the Q7, the admin side of this was a disaster which we are still dealing with. The contract had to be redone, the insurance requested had to be redone, the registration was done in error and then our plate was mailed to the wrong address. My conclusion -- sales people nor the dealership care about the whole customer experience, just the sale. More

by fmarsteller Verified Customer Verified Customer

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