Check out Tom Lood's reviews on DealerRater

June 02, 2026

Dealership Rating

Employee Rating

Always treated very well there. Ted Lood is very friendly and on point. Loaner given when needed. Ted Lood is very friendly and on point. Loaner given when needed. More

by mken0421

Verified Customer

Recommend Dealer

Yes

Report | Print

Jun 02, 2026 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

May 22, 2026

Dealership Rating

Employee Rating

Tom and the service manager were really nice and honored a coupon for me from a different dealership. I really appreciated your help. Thomas is always friendly, and his communication is amazing a coupon for me from a different dealership. I really appreciated your help. Thomas is always friendly, and his communication is amazing More

by NATY137

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cindi Link, Nansy Velev

Report | Print

Jun 02, 2026 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

May 15, 2026

Dealership Rating

Employee Rating

Working with Tom has been a great experience, and would definitely impact where I get my car serviced in the future. definitely impact where I get my car serviced in the future. More

by jhg63

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jun 02, 2026 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

May 14, 2026

Dealership Rating

Employee Rating

Tom Lood did a great job getting my car serviced as he always does for me. always does for me. More

by HBCKIRCH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jun 02, 2026 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

May 13, 2026

Dealership Rating

Employee Rating

I brought my car in because of a small crack in the windshield. It was fixed quickly and I had my car back in a couple of hours. Very efficient service and the technician did a great job! windshield. It was fixed quickly and I had my car back in a couple of hours. Very efficient service and the technician did a great job! More

by DEESPEECH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jun 02, 2026 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

March 11, 2026

Dealership Rating

Employee Rating

Eddie is awesome, others I interact with less are likely the same. All provided good and timely advice. the same. All provided good and timely advice. More

by pdyaz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eddie Garcia, Ken Dunaway, Cindi Link, Jenny Ruiz, Elena Ekosidekas

Report | Print

February 18, 2026

Dealership Rating

Employee Rating

Excellent customer service from everyone I encountered at the service center. My service advisor provided uick and frequent status updates for my vehicle. the service center. My service advisor provided uick and frequent status updates for my vehicle. More

by Z

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cindi Link, Jenny Ruiz, Elena Ekosidekas

Report | Print

Mar 04, 2026 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

February 13, 2026

Dealership Rating

Employee Rating

Tom has always been so attentive and helpful. The service and work on my car is the best you can ger. The service and work on my car is the best you can ger. More

by LACRI2045

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

January 30, 2026

Dealership Rating

Employee Rating

Tom went out of his way to make sure everything went well with my visit. with my visit. More

by RS2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

January 29, 2026

Dealership Rating

Employee Rating

I have been coming to Autohaus for well over 20 years. Their service is great and the people who work there are always super nice. In particular, Tom Lood is my service manager. He is awesome, both knowl Their service is great and the people who work there are always super nice. In particular, Tom Lood is my service manager. He is awesome, both knowledgeable and goes above and beyond to help. Cindy Link is also a huge asset. She is so kind and always has a smile on her face. I would highly recommend the dealership to all my friends, family and clients. More

by SUSANMAMAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cindi Link

Report | Print

Jan 29, 2026 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our dealership. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

Tom Lood | Page 2

Service Advisor

Autohaus on Edens

746 Reviews of Tom Lood

Dealership Inventory (229 Vehicles)