Tom Lood
Tom Lood at Autohaus on Edens
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Tom Lood | Page 2

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

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4.9
624 Reviews

I have enjoyed 22 years of working as a Mercedes Benz rep and helping people. The genuine feeling of satisfaction after knowing you have helped people needing assistance and being able to put a smile on their face that is priceless.

Dealership Experience

11 yrs, 9 mos

Industry Experience

36 yrs, 4 mos

4.9

624 Reviews

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624 Reviews of Tom Lood

April 08, 2024

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Great service, always on time and on point. They provide service that is above and beyond make Autohaus the place to go. More

by SAMUEL.FIFER
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Recommend Dealer
Yes

Other Employees Tagged: Oleg Shmuylovskiy, Ken Dunaway

April 05, 2024

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Very professional, knowledgeable, And the lounge is always stocked with water bottles, bagels and good coffee. Very welcoming, from drop off to pick up. More

by Danielaana
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Recommend Dealer
Yes

April 01, 2024

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Excellent and timely service. All of the services are well explained and documented. Tom Lood is awesome to deal with. Availability of loaner cars is a big plus. More

by KUKUI79
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Recommend Dealer
Yes

March 28, 2024

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Thanks to Tom I went there without appointment to fix side mirror Tom immediately fixed it Thanks More

by amanmd
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Recommend Dealer
Yes

March 27, 2024

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Tom always makes the service experience enjoyable. He is a pleasure to speak with and always goes the extra mile to make sure the customer is satisfied. More

by VICTOR.PANDO
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Recommend Dealer
Yes

March 26, 2024

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Nice people good service I will be back too busy something new in the future More

by faslang65
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Recommend Dealer
Yes

March 19, 2024

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I always have a great experience with Autohaus. They are efficient and reliable in their service and very communicative with their customers. More

by KATIEADAMSOCONNOR
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Recommend Dealer
Yes

March 17, 2024

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The service crews and advisor are both very accomodative. Additionally, they have a lot of flexibilities on the scheduling. More

by KERALD_GONZALES
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Recommend Dealer
Yes

Other Employees Tagged: Cindi Link, John Morsy

March 08, 2024

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I I will only take my car here…honest and good work. I have an extra older car and it’s in great shape because of the service department. More

by MORENOLAURAF
Recommend Dealer
Yes

March 08, 2024

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Tom was fantastic. Such an easy experience from start to finish. I come from the city because the service is so good. More

by MARIEGEANULEAS
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Recommend Dealer
Yes

Other Employees Tagged: Ken Dunaway

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