Tom Lood
Tom Lood at Autohaus on Edens

Tom Lood | Page 29

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

Contact Me
4.9
731 Reviews

I have enjoyed 26 years of working as a Mercedes Benz rep and assisting our customers with their automotive needs. I feel a genuine feeling of satisfaction and happiness knowing I have helped people needing assistance and being able to put a smile on their face.

Dealership Experience

13 yrs, 8 mos

Industry Experience

38 yrs, 3 mos

4.9

731 Reviews

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731 Reviews of Tom Lood

January 08, 2023

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Employee Rating

Professional,knowledgeable and personable. Always there for the customers. Their honesty and integrity are why I choose Autohaus. More

by ATHENABRAVOS6
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Recommend Dealer
Yes

January 06, 2023

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Very nice and knowledgeable employees. A real pleasure to work with!! Everyone is professional and pleasant. I trust them with all my service needs. More

by LAURACHAND4
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Garcia

January 05, 2023

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Tom Lood is outstanding. His communication is excellent and he is very professional. The entire staff is great. I have also worked with Ryan Ahern. He is also excellent. More

by LESLIEMAGUIRE
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Mulhern

January 03, 2023

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Autohaus is the only MB dealer I will go to. I drive there from Chicago. I have a really enjoyable experience every visit. More

by Anonymous
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Recommend Dealer
Yes

January 03, 2023

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I had a great experience with Tom, he went above and beyond! Thanks so much for the quality care! More

by ELORGE
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Recommend Dealer
Yes

January 03, 2023

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Tom Lood has been a great service rep for my vehicle over now 2 years. He is always supportive with an exceptional quality of work. More

by Ha Chung
Recommend Dealer
Yes

December 28, 2022

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Great service - we like working with Tom and always appreciate his help with our car. More

by KEVIN.RUBASH
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Recommend Dealer
Yes

December 24, 2022

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Tom and the team took care of me in an amazing way. Loaner on time, car returned clean, super overall experience. Thank you Autohaus! More

by AB
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Recommend Dealer
Yes

December 23, 2022

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I worked with Tom on my repairs and he was 10/10. His communication was fantastic. He kept me in the loop as discoveries and progress was made with my vehicle. As well as his conversations with the a More

by trosin312
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Recommend Dealer
Yes

December 22, 2022

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Another unexpected situation and knowing we could call Ryan at AUTOHAUS and get the service we needed , especially with the impending winter storm, yet again AUTOHAUS does not disappoint. More

by AGIGLIO
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Garcia, Ken Dunaway, Cindi Link, Ryan Mulhern , Heather Dockins, Gary Gross, Wellington

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