Dealer Reviews
Cars for Sale
Dealer Log In
Tom Lood
731 Reviews
I have enjoyed 26 years of working as a Mercedes Benz rep and assisting our customers with their automotive needs. I feel a genuine feeling of satisfaction and happiness knowing I have helped people needing assistance and being able to put a smile on their face.
Read moreDealership Experience
13 yrs, 8 mos
Industry Experience
38 yrs, 3 mos
731 Reviews
Write a Review
731 Reviews of Tom Lood
January 21, 2020
Fantastic service.Car service was excellent and Fantastic service. Car service was excellent and timely. I also had use of a new loner vehicle while I waited. I have no negative issues Fantastic service. Car service was excellent and timely. I also had use of a new loner vehicle while I waited. I have no negative issues More
by GCR1959
Verified Customer
January 16, 2020
Attentive and timely with service to vehicle Autohaus is always committed to providing their customers with the highest quality service and exceptionally informative service staff. There is never Autohaus is always committed to providing their customers with the highest quality service and exceptionally informative service staff. There is never a bad experience when servicing your vehicle at Autohaus on Edens. More
by MICH7472
December 03, 2019
Excellent service, great environment Work was explained clearly. Additional work is appropriate. Tom is a great person who keeps me updated and ensures that I am comfortable with all the Work was explained clearly. Additional work is appropriate. Tom is a great person who keeps me updated and ensures that I am comfortable with all the work that needs to get done. More
by LCOLLE
November 13, 2019
Perfect I was totally pleased with the responsiveness and helpfulness of Cindi and Tom. They provide unparalleled service and courtesy. They are great ambassa I was totally pleased with the responsiveness and helpfulness of Cindi and Tom. They provide unparalleled service and courtesy. They are great ambassadors for the agency and the brand. More
by JYASTROW
Other Employees Tagged: Cindi Link
November 01, 2019
Great service I love taking my car to this location for service. They are always friendly and thorough. They get you in and out in a timely manner. I love taking my car to this location for service. They are always friendly and thorough. They get you in and out in a timely manner. More
by SMACKOWSKI
Other Employees Tagged: Cindi Link
October 31, 2019
Great service ! Rick Pena and Tom Lood are very professional and knowledgeable. All the work was done as requested and on time. I would highly recommend them. Rick Pena and Tom Lood are very professional and knowledgeable. All the work was done as requested and on time. I would highly recommend them. More
by BGAMSS
Other Employees Tagged: Ricky Pena
October 31, 2019
Tom Lood is beyond excellent !! 10 Plus- They constantly exceed expecations Will recommend, from the loaner car, to the details, to the follow up... All are excellent Tom Loo 10 Plus- They constantly exceed expecations Will recommend, from the loaner car, to the details, to the follow up... All are excellent Tom Lood is a real pro More
by PSYLVESTER
Other Employees Tagged: Cindi Link
October 24, 2019
Good service I went to the dealer for schedule B service. Service was wonderful and in time. The loaner car was great too! Thank you Tom Lood! I went to the dealer for schedule B service. Service was wonderful and in time. The loaner car was great too! Thank you Tom Lood! More
by HAPI_SMTH
October 04, 2019
Eco Stop/Start not working After taking the auto in 3 times, they were finally able to fix with a software update. Tom was patient and understanding - I now know the reason the After taking the auto in 3 times, they were finally able to fix with a software update. Tom was patient and understanding - I now know the reason the eco stop/start can be so sporadic More
by KENILWOOD13
Dealership Inventory (273 Vehicles)
