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Tom Lood
Refer Me
624 Reviews
I have enjoyed 22 years of working as a Mercedes Benz rep and helping people. The genuine feeling of satisfaction after knowing you have helped people needing assistance and being able to put a smile on their face that is priceless.
Read moreDealership Experience
11 yrs, 9 mos
Industry Experience
36 yrs, 4 mos
624 Reviews
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624 Reviews of Tom Lood
October 31, 2018
Tom Lood It is always a pleasure to deal with Tom. He promptly returns my calls. He goes out of his way to make sure I am happy with my service. Keeps me post It is always a pleasure to deal with Tom. He promptly returns my calls. He goes out of his way to make sure I am happy with my service. Keeps me posted with text messages.And always has a smile. More
by JKAMENSKY1
Verified Customer
Helpful 
October 31, 2018
Tom Lood was simply perfect in every way Tom Lood has taken care of my car, for 2 years...so much more efficient AND easy to deal with than the previous man..Gary Lombardi...who, was always Tom Lood has taken care of my car, for 2 years...so much more efficient AND easy to deal with than the previous man..Gary Lombardi...who, was always RUDE! We cannot say enough about Tom. More
by JAHARCH512
October 31, 2018
Tom Lood is the best! I work with Tom Lood and he is just the best to work with. He goes above and beyond to accommodate whatever may come up. He is courteous, thorough, I work with Tom Lood and he is just the best to work with. He goes above and beyond to accommodate whatever may come up. He is courteous, thorough, works quickly and efficiently, being respectful of my time. He makes himself available to help me in any way. I needed to "reboot" my blue tooth after a tech update on a service visit, and he walked me through the entire process, even though he was done for the day! He is always pleasant and willing to help. The best! More
by CONSTANCE.M.GEKAS
Other Employees Tagged: Nick Gioulos
October 31, 2018
I have 2 awesome service managers! Everybody in the service dept. are great, friendly and helpful but I always bring my cars in when I can work with either Eddie Garcia or Tom Lood. The Everybody in the service dept. are great, friendly and helpful but I always bring my cars in when I can work with either Eddie Garcia or Tom Lood. They make it an easy & pleasent experience to get my cars serviced!!!! More
by JKBECKMANN
Other Employees Tagged: Eddie Garcia, Cindi Link , Julie Michel
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