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83 Reviews
Write a Review83 Reviews of Tom Lough
May 18, 2019
My 2020 Kia soul EX Halleen Kia did a really great job selling me this car and it was exactly what I wanted and has all the features I wanted. It's a really nice car to d Halleen Kia did a really great job selling me this car and it was exactly what I wanted and has all the features I wanted. It's a really nice car to drive. I love my Soul! Thank you Halleen Kia. The customer service over here is very good and I really appreciate there time. Halleen Kia is also great at resolving conflicts when it comes to servicing vehicles. More
Other Employees Tagged: Matt Rogalski, Justin Labuda , Leon Chea, Greg Katona
May 03, 2019
service I had a great experience dropping of car and picking up. I was offered ride too and from work however made other arrangements. I have used before. M I had a great experience dropping of car and picking up. I was offered ride too and from work however made other arrangements. I have used before. My car was ready when promised. More
Other Employees Tagged: Greg Katona
April 28, 2019
Great experience from someone in the business My husband has been in the business for over 10 years and was very impressed. Halleen had the van we were looking for. Josh worked with us to get us t My husband has been in the business for over 10 years and was very impressed. Halleen had the van we were looking for. Josh worked with us to get us the best deal. Matt was our super cool finance guy and Tom has stuck with us in service to make sure my van is perfect. Thanks guys. Every day I love my van a little more More
Other Employees Tagged: Matt Rogalski, John Churgovich, Josh Valentine
February 16, 2019
Awesome customer service I have purchased 4 cars from Halleen Kia and the customer service I received each time has been awesome! My family has loved each vehicle and would hi I have purchased 4 cars from Halleen Kia and the customer service I received each time has been awesome! My family has loved each vehicle and would highly suggest visiting Martial and purchasing a new vehicle! Martial listens to your needs and does a great job making sure your needs are met. Also any time you need work done with your vehicle see Tom in service. Both of these guys are the reason we keep returning! Thank you Halleen More
Other Employees Tagged: Martial Lester
February 03, 2019
Brake Repair & Safety Service Great customer service & communication throughout the process. Service tech even brought me to view the vehicle to witness extent of repairs to be do Great customer service & communication throughout the process. Service tech even brought me to view the vehicle to witness extent of repairs to be done. Trust! More
Other Employees Tagged: John Churgovich , John Synovetz, Mike Worthington
December 21, 2018
Service department visit I had my vehicle towed to gallery Kia due to a flashing engine light. I was able to rent a car while they took the time to replace the wiring harness. I had my vehicle towed to gallery Kia due to a flashing engine light. I was able to rent a car while they took the time to replace the wiring harness. I also needed a knock sensor replaced. They always kept me informed and explained the problem well to me. I did receive phone calls updating me on what was being done to my vehicle. More
Other Employees Tagged: Mike Worthington
December 14, 2018
My Kia Optima My Kia was being serviced. They did a great job and even washed my car before returning it to me. I like that they notify me by e-mail. My Kia was being serviced. They did a great job and even washed my car before returning it to me. I like that they notify me by e-mail. More
Other Employees Tagged: Jimmy Skeens , Barb Annotocio, Mary Brdar, Greg Katona, John Synovetz, Mike Worthington
December 12, 2018
Excellent customer service I went to Halleen Kia because a coworker suggested them. I took my Sorento in for an oil change and went to sales since my lease was expiring in April I went to Halleen Kia because a coworker suggested them. I took my Sorento in for an oil change and went to sales since my lease was expiring in April. I fell in love with a Sportage and Mike worked really hard to make the deal happen for me. I was nervous buying a car since my husband was the one that always purchased our cars. My husband passed away in August, and the kindness that was shown to me by everyone at the dealership will never be forgotten. I will tell everyone to go to Halleen to purchase their vehicles. More
Other Employees Tagged: Matt Rogalski, Michael Seale Jr
November 07, 2018
My review I bought my Kia in 2011 and have had my car serviced at Halleen in North Olmsted since then. Service rep Mike Worthington, on a 1 to 10 scale, should I bought my Kia in 2011 and have had my car serviced at Halleen in North Olmsted since then. Service rep Mike Worthington, on a 1 to 10 scale, should be rated 12. I have dealt with him a number of times and he has always gone above and beyond each time. More
Other Employees Tagged: Jay Vicario, Jimmy Skeens , Barb Annotocio, Mary Brdar, Greg Katona, John Synovetz, Mike Worthington
September 15, 2018
Great Experience! Great Experience and service! Jim made the entire process extremely easy for me. Thank you so much Halleen Kia. I absolutely love my new car! Great Experience and service! Jim made the entire process extremely easy for me. Thank you so much Halleen Kia. I absolutely love my new car! More
Other Employees Tagged: Matt Rogalski, Jim McConville

