Tom Lough | Page 6

I love it never have any issues at al everyone is very friendly they are all about the customer i feel very welcome when i go in. friendly they are all about the customer i feel very welcome when i go in. More

Report | Print

Excellent customer service The entire process was so easy and quick. Everything was laid out for me, all I had to do was walk in and sign. They’re definitely a trustworthy group The entire process was so easy and quick. Everything was laid out for me, all I had to do was walk in and sign. They’re definitely a trustworthy group of people that only want to please their customer. It honestly makes me look forward to purchasing another vehicle in the future! More

Report | Print

I did not have to wait at all they took me immediately very nice young man I believe he said it was his first week. He is a keeper Quick to serve And job well done! Thank you very nice young man I believe he said it was his first week. He is a keeper Quick to serve And job well done! Thank you More

Report | Print

First time going there because I had some recalls and decided to have my yearly maintenance done. I purchased the works package and asked them to do an alignment. First impressions are huge and this deal decided to have my yearly maintenance done. I purchased the works package and asked them to do an alignment. First impressions are huge and this dealership failed. They didn’t meet the scheduled time frames and didn’t do the alignment right. I was told to come pick up my car because it was ready and I still waited an hour after getting there because the car was on the alignment machine even though they had my car all day. Then as I drove off the car was still out of alignment so I called immediately and they told me to bring it back the next day. So I dropped off my car at 7:30am for my car not to be finished until 4pm tying my time up for yet a second day. I asked for a manager to call me and didn’t receive a call from management until two days later. Horrible experience I would not recommend this dealership at all!!! More

Report | Print

On time service. Part prep for the job done ahead of time. Communication is timely and accurate. Hours are convenient. And donuts in the morning. time. Communication is timely and accurate. Hours are convenient. And donuts in the morning. More

Report | Print

Quick service Went in for an oil change. Pulled in and was greeted by a young man who directed me in and opened my door and directed me where to go. The service gen Went in for an oil change. Pulled in and was greeted by a young man who directed me in and opened my door and directed me where to go. The service gentleman took down my information. I presented my coupon and was not pressured to get other services performed. More

Report | Print

Amazing, accurate, honest, I always feel welcomed at this service department and well taken care of. They are honest and fast! I've never been to a dealership going and leaving I always feel welcomed at this service department and well taken care of. They are honest and fast! I've never been to a dealership going and leaving with such a pleasant experience. They work around your schedule and truly take every customer to heart. You are treated in a way that you want to come back. They take the time to make sure everything is perfect. And that you understand in full detail what's going on. I can honestly say it's the BEST service center! More

Report | Print

Our 4th Kia but 1st for my son! 13 years ago Charles helped me purchase my 1st Kia, a Sorento. Oh how i loved my Sorento. Charles was so wonderful that I came back to purchase my s 13 years ago Charles helped me purchase my 1st Kia, a Sorento. Oh how i loved my Sorento. Charles was so wonderful that I came back to purchase my second Kia, though he switched into the finance area at that time. Still had such a good experience that I came back and purchased my Optima EX gdi that I still drive and love now!!! So, here we are and my son has now purchased his new used Kia Soul!! Keeping the Kia tradition going in my family!! Thanks Charles, Steve and everyone else at Kia!!! You have all been wonderful over all of these years and I will continue in the future!! More

Report | Print

Maintenance and recall They told me it would take an hour and a half to two hours. Greg was very nice and answered my questions When my car was finish he came look They told me it would take an hour and a half to two hours. Greg was very nice and answered my questions When my car was finish he came looking for me and explain everything that was done in my car. Thanks. LMS More

Report | Print

Great people at Halleen Kia I just leased my 2020 Kia Soul S and my Sales Person was Jon Odee who was the same one when I leased my 2016 Kia Soul. Jon was, as always, was very kn I just leased my 2020 Kia Soul S and my Sales Person was Jon Odee who was the same one when I leased my 2016 Kia Soul. Jon was, as always, was very knowledge and helpful getting me acclimated with both of my leases. There were times when he saw me coming into the sales room, I am sure he thought he wanted to be some place else, but no, he was just as helpful as always. He has always made me feel I am his most important customer., along with the rest of the people in the 'Sales' force at Halleen Kia. More

Report | Print