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Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther | Page 23

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
494 Reviews
4.7

494 Reviews

Write a Review

494 Reviews of Tom Lowther

September 26, 2024

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Employee Rating

I don't know how to write the English but I know you're service wad good More

by yangon200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Alex Hall, Vincent Lor, Lorri Aiono-Dimoff, Jordan Christian, Peter Miszewski , Christopher Dixon, Amanda Millonzi, David Xiong

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Sep 27, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 25, 2024

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Employee Rating

I had a good service experience. The service was well communicated and was completed in a timely manner. More

by MRKVNWLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2024

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 24, 2024

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Employee Rating

Overall, I had a great experience. Thomas was very helpful and throughly explained the inspection report. He also informed me of upcoming deals that I could take advantage of if I was More

by mincld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2024

Heiser Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 24, 2024

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The replacement of my burnt out taillight was done quickly and they even showed the burnt bulb. More

by SILAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2024

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 24, 2024

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Employee Rating

I always bring my 2019 tundra for oil changes and matenance.Good service good people. I’m happy so far. More

by EAKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Foti

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Sep 25, 2024

Heiser Toyota responded

Thank you for continuing to choose Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 24, 2024

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Employee Rating

The people are professional and the place very clean and organized. It was a pleasure to get served by this dealership. More

by kenawalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 24, 2024

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Employee Rating

Everybody works hard but sometimes they can not satisfy the customer.because the writers don’t do the work. The hitch kit but on wiring harness isn’t mounted on bracket provided. It is very difficult to More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Dixon, Joshua Porter, Technician who mounted the wiring harness

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Sep 25, 2024

Heiser Toyota responded

Thank you so much for your kind words. We will share your feedback with the team. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 21, 2024

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Employee Rating

Toyota Tom was great. Check me in fast, kept me posted if progress while I waited. Was in and out in 45 minutes More

by scottstein68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Chad Covert

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Sep 21, 2024

Heiser Toyota responded

Scott, It's great to hear that Tom was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 21, 2024

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Employee Rating

Tom was my service tech and he made a bad situation MUCH better. He was kind and understanding. He went the distance and I drove away a happy person knowing there is finally a dealership I can feel at hom More

by sandylilly36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 21, 2024

Heiser Toyota responded

Sandy, Thank you for your business and this review. We're happy to hear Tom and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 20, 2024

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Employee Rating

Great service. Switched to you from the dealership from which I purchased the vehicle. Will continue to use your service. More

by yonew44251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 21, 2024

Heiser Toyota responded

It's great to hear that Tom was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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