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Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther | Page 24

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
502 Reviews
4.7

502 Reviews

Write a Review

502 Reviews of Tom Lowther

September 24, 2024

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Employee Rating

Overall, I had a great experience. Thomas was very helpful and throughly explained the inspection report. He also informed me of upcoming deals that I could take advantage of if I was More

by mincld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2024

Heiser Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 24, 2024

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The replacement of my burnt out taillight was done quickly and they even showed the burnt bulb. More

by SILAH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2024

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 24, 2024

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I always bring my 2019 tundra for oil changes and matenance.Good service good people. I’m happy so far. More

by EAKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Foti

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Sep 25, 2024

Heiser Toyota responded

Thank you for continuing to choose Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 24, 2024

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Employee Rating

The people are professional and the place very clean and organized. It was a pleasure to get served by this dealership. More

by kenawalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 25, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 24, 2024

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Employee Rating

Everybody works hard but sometimes they can not satisfy the customer.because the writers don’t do the work. The hitch kit but on wiring harness isn’t mounted on bracket provided. It is very difficult to More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Dixon, Joshua Porter, Technician who mounted the wiring harness

Print
Sep 25, 2024

Heiser Toyota responded

Thank you so much for your kind words. We will share your feedback with the team. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 21, 2024

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Employee Rating

Toyota Tom was great. Check me in fast, kept me posted if progress while I waited. Was in and out in 45 minutes More

by scottstein68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Chad Covert

Print
Sep 21, 2024

Heiser Toyota responded

Scott, It's great to hear that Tom was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 21, 2024

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Employee Rating

Tom was my service tech and he made a bad situation MUCH better. He was kind and understanding. He went the distance and I drove away a happy person knowing there is finally a dealership I can feel at hom More

by sandylilly36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 21, 2024

Heiser Toyota responded

Sandy, Thank you for your business and this review. We're happy to hear Tom and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 20, 2024

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Employee Rating

Great service. Switched to you from the dealership from which I purchased the vehicle. Will continue to use your service. More

by yonew44251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 21, 2024

Heiser Toyota responded

It's great to hear that Tom was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 20, 2024

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Employee Rating

Love to get my oil change from Heiser Toyota. Their services are perfect. Thank you More

by GERLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Lori Gong , Christopher Dixon, Matt Foti, Peter Miszewski, Joshua Porter

Print
Sep 21, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 20, 2024

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Employee Rating

They were quick to get me in and on time with estimate how long the job would take. More

by jackchallenger10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Nowak

Print
Sep 21, 2024

Heiser Toyota responded

Jack, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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