Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther | Page 28

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
502 Reviews
4.7

502 Reviews

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502 Reviews of Tom Lowther

August 15, 2024

Dealership Rating
Employee Rating

Service Advisor Graesing was very helpful, friendly, knowledgeable and accommodating. I enjoyed working with him, and look forward to doing so again. More

by RKUEHL11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Graesing

Aug 16, 2024

Heiser Toyota responded

Thank you! Christopher and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 14, 2024

Dealership Rating
Employee Rating

I appreciate how easy it is to make an appointment and how on-time the dealership runs. There is real peace of mind making plans around an appointment. Add to that a polite staff, clear explanations of th More

by NJSHANE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz

Aug 14, 2024

Heiser Toyota responded

Thank you! Pat and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 10, 2024

Dealership Rating
Employee Rating

Polite and knowledgeable service reps. Tom Lowther made sure my car got into a service bay right away since I was waiting. I went to get some hot chocolate, then to visit my sales rep Jaso More

by JKAVANAUGH_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Larner

Aug 11, 2024

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 08, 2024

Dealership Rating
Employee Rating

Everyone was very polite when assisting me and my car was finished in a timely manner. More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2024

Heiser Toyota responded

Thank you, Stephen, for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 06, 2024

Dealership Rating
Employee Rating

Service was quick, and they were informed me of any issues or needs for maintaining the vehicle. More

by JHANNAS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your service feedback and rating mean a lot to us. We're glad Tom was able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 04, 2024

Dealership Rating
Employee Rating

EXCELLENT CUSTOMER SERVICE, GREAT ATMOSPHERE AND EVERYONE WAS VERY POLITE AND FRIENDLY, I WAS EXCEPTIONALLY PLEASED WITH YOUR MECHANIC DREW AND HIS WORK ON MY CAR,,,AND HIS INTEGRITY, I WILL DEFI More

by holifieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DREW, MECHANIC

Aug 04, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad Drew was able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 01, 2024

Dealership Rating
Employee Rating

Staff was very friendly, knowledgeable and helpful. They were able to answer all of our questions and concerns. We would recommend Heiser to our friends. More

by diannedyer10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Jakub Kania , Amanda Millonzi

Aug 02, 2024

Heiser Toyota responded

Dianne, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

August 01, 2024

Dealership Rating
Employee Rating

Tom, the service advisor, was remarkably attentive. He kept me informed of the status of my vehicle and had me done is less time that he said it would take. I would highly recommend him and the entire More

by yountfan1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear Tom and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 31, 2024

Dealership Rating
Employee Rating

The tech and manager are freat facilities are well taken care of. Hats off to everyone More

by DMEYER20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski

Jul 31, 2024

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 31, 2024

Dealership Rating
Employee Rating

From scheduling my car maintenance appointment to completion of car maintenance, customer service was excellent. More

by heidikrahn1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2024

Heiser Toyota responded

Heidi, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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