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Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther | Page 28

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
494 Reviews
4.7

494 Reviews

Write a Review

494 Reviews of Tom Lowther

July 31, 2024

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Employee Rating

The tech and manager are freat facilities are well taken care of. Hats off to everyone More

by DMEYER20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski

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Jul 31, 2024

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 31, 2024

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From scheduling my car maintenance appointment to completion of car maintenance, customer service was excellent. More

by heidikrahn1975
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 31, 2024

Heiser Toyota responded

Heidi, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 01, 2024

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Friendly staff and pretty quick service. Always happy to drive across town for my car care More

by MARHED4
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 01, 2024

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 30, 2024

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It was a good experience. The inspection was done in a timely manner and the lobby was very comfortable to wait in. More

by ESCHULFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 01, 2024

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 24, 2024

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The service was good. They explained everything to me and they told me what was wrong. More

by Yeraudissanchez12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 24, 2024

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 19, 2024

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Good service. In and out process without any issues. Would recommend to anyone who’s in need is service. More

by THAOJAKE
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Workmanship
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Recommend Dealer
Yes
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Jun 19, 2024

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 18, 2024

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Work was performed correctly and my wait time was reduced to less than half the time they quoted me More

by ALAN.R.THEIS
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Service Communication
Recommend Dealer
Yes
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Jun 19, 2024

Heiser Toyota responded

Alan, Thank you for your business and this review. We're happy to hear Tom and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 18, 2024

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Everyone is so helpful, friendly, and professional. We’ve been very happy with the services provided. More

by Jessica Niedzwiecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Darrin Henry

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Jun 19, 2024

Heiser Toyota responded

Jessica, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 18, 2024

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Employee Rating

Most of the people I encounter are cordial & respectful to me. Whenever I’m there. More

by ADAMRUSSP
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Jessica Phillips, Jakub Kania

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Jun 18, 2024

Heiser Toyota responded

Adam, Thank you so much for your excellent review! We are happy that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be positive. Please don't hesitate to reach out if you need anything else. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 15, 2024

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Service was exceptional at the dealership. The staff were professional, efficient, and attentive to all needs. More

by guidenamare1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2024

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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