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Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther | Page 42

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
500 Reviews
4.7

500 Reviews

Write a Review

500 Reviews of Tom Lowther

October 27, 2023

Dealership Rating
Employee Rating

Every body polite. never any issues. Timely. Answer questions well. Good coffee and snacks. Yep More

by jessewelsch05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski

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Oct 29, 2023

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, Jesse, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 26, 2023

Dealership Rating
Employee Rating

Outstanding service representative kept me well informed and discussed all my service options very thorough More

by PBEISKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Driebel

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Oct 27, 2023

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 25, 2023

Dealership Rating
Employee Rating

Good service with excellent prices. .. I would recommend and patronize next time. Keep up the good work More

by OFALOWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Peter Miszewski , Kevin Driebel, Matt Foti, Joshua Porter

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Oct 25, 2023

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 25, 2023

Dealership Rating
Employee Rating

It was very fast and pleasant, this time. I would like to see what service is needed before I schedule appointment. More

by jbartelt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2023

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 23, 2023

Dealership Rating
Employee Rating

The service writer was very accommodating. He went out of his way without even my asking. More

by Pmelzer08
Service Price Transparency
Workmanship
Recommend Dealer
Yes
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Oct 24, 2023

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! Tom and our team sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 23, 2023

Dealership Rating
Employee Rating

Went there for an oil change and tire rotation. When I got the car back, my front tires on the driver side wasn't rotated. I know this because when I drove it to get the tires rotated it was the on More

by Teng
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Oct 26, 2023

Heiser Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 23, 2023

Dealership Rating
Employee Rating

Good service they check each and everything and explained properly. They provide proper service reports More

by venki270390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Foti

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Oct 23, 2023

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 23, 2023

Dealership Rating
Employee Rating

They do a great job every time I come here. They are prompt and courteous. More

by herapo5512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Peter Miszewski , Kevin Driebel, Matt Foti, Joshua Porter

Report | Print
Oct 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 21, 2023

Dealership Rating
Employee Rating

Very Friendly and helpful full staff Got my car back in a timely manner And nice and clean waiting area More

by bbatinich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 20, 2023

Dealership Rating
Employee Rating

Best experience I ever had with a car dealer in all departments. Our sales rep was exclusive, financing department was excellent and was not pushy in any way shape or form. Very relaxed comfortable dec More

by eyetechlaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorri Aiono-Dimoff, Chad Covert , Colt Grandstaff

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Oct 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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