Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther | Page 43

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
502 Reviews
4.7

502 Reviews

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502 Reviews of Tom Lowther

October 21, 2023

Dealership Rating
Employee Rating

Very Friendly and helpful full staff Got my car back in a timely manner And nice and clean waiting area More

by bbatinich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 20, 2023

Dealership Rating
Employee Rating

Best experience I ever had with a car dealer in all departments. Our sales rep was exclusive, financing department was excellent and was not pushy in any way shape or form. Very relaxed comfortable dec More

by eyetechlaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorri Aiono-Dimoff, Chad Covert , Colt Grandstaff

Oct 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 20, 2023

Dealership Rating
Employee Rating

Quick and to the point when arriving. Represenative informed me of my options and the service was speedy as well. More

by ZADIDMATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Foti

Oct 20, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 20, 2023

Dealership Rating
Employee Rating

Great service. Long wait time but worth the wait. Always bring my car here. Thanks More

by AEWILSON34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor , Kevin Driebel, Matt Foti, Peter Miszewski, Joshua Porter

Oct 20, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 19, 2023

Dealership Rating
Employee Rating

I went there to get an oil change and tires rotated for my rav4. After being there for 40 minutes, I got my car back. When I went there, my driver side tire had mud all over it. When I got my car back, my More

by Teeb
Recommend Dealer
No
Oct 20, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Jessica Phillips by phone at 414-357-2100 or by email at jphillips@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

October 18, 2023

Dealership Rating
Employee Rating

Great service advisor, reasonable pricing & a comfortable waiting area - 10/10. Would recommend to anyone in need. More

by KYLE.SJOBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor , Kevin Driebel, Matt Foti, Peter Miszewski, Joshua Porter

Oct 20, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 17, 2023

Dealership Rating
Employee Rating

They are great group of people that always help me out and make make sure that everything is taken care of. More

by asharms13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Shahat Mohamed, Joe Kuckuk, Vincent Lor, Jessica Phillips , Kevin Driebel, Matt Foti, Peter Miszewski, Joshua Porter

Oct 20, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 16, 2023

Dealership Rating
Employee Rating

Excellent service and everyone is so friendly and helpful especially in the service department so glad I bought my Rav 4 from here More

by BONLOU1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not sure if person above is Toyota Tom that's who we dealt with

Oct 20, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 16, 2023

Dealership Rating
Employee Rating

Very courteous at checking. Nice waiting area with WiFi The service was very fast and provided a list of checks that were done. More

by MARK.SIIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 15, 2023

Dealership Rating
Employee Rating

I had a great experience. They were kind, professional and easy to work with. I will use them again More

by MJTZAK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor , Kevin Driebel, Matt Foti, Peter Miszewski, Joshua Porter

Oct 16, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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