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Tom Lowther
500 Reviews
500 Reviews
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500 Reviews of Tom Lowther
Verified Customer
October 20, 2023
Great service. Long wait time but worth the wait. Always bring my car here. Thanks Long wait time but worth the wait. Always bring my car here. Thanks More
by AEWILSON34
Other Employees Tagged: Joe Kuckuk, Vincent Lor, Peter Miszewski , Kevin Driebel, Matt Foti, Joshua Porter
October 19, 2023
I went there to get an oil change and tires rotated for my rav4. After being there for 40 minutes, I got my car back. When I went there, my driver side tire had mud all over it. When I got my car back, my my rav4. After being there for 40 minutes, I got my car back. When I went there, my driver side tire had mud all over it. When I got my car back, my driver tire was the same tire, still muddy. It was the only muddy one. They didn't rotate my tires at all. I checked the paper work of what they did, multipoint inspections. The mechanics there check everything off the tires inspection like tread depth (green), tire damage/abnormal wear (green), etc. However, they left out the "tires rotated" not checked off. I talked to the person working at the desk there and he looked at my car and said that the mechanics might just had forgotten to checked it off. I know they didn't rotate my tiers... I will do it myself. I will never go back to this place for service or to buy a car. More
by Teeb
October 18, 2023
Great service advisor, reasonable pricing & a comfortable waiting area - 10/10. Would recommend to anyone in need. waiting area - 10/10. Would recommend to anyone in need. More
by KYLE.SJOBERG
Other Employees Tagged: Joe Kuckuk, Vincent Lor, Peter Miszewski , Kevin Driebel, Matt Foti, Joshua Porter
October 17, 2023
They are great group of people that always help me out and make make sure that everything is taken care of. and make make sure that everything is taken care of. More
by asharms13
Other Employees Tagged: Pat Pomeranz, Shahat Mohamed, Joe Kuckuk, Vincent Lor, Jessica Phillips, Peter Miszewski , Kevin Driebel, Matt Foti, Joshua Porter
October 16, 2023
Excellent service and everyone is so friendly and helpful especially in the service department so glad I bought my Rav 4 from here especially in the service department so glad I bought my Rav 4 from here More
by BONLOU1222
Other Employees Tagged: Not sure if person above is Toyota Tom that's who we dealt with
October 15, 2023
I had a great experience. They were kind, professional and easy to work with. I will use them again They were kind, professional and easy to work with. I will use them again More
by MJTZAK2
Other Employees Tagged: Joe Kuckuk, Vincent Lor, Peter Miszewski , Kevin Driebel, Matt Foti, Joshua Porter
October 14, 2023
I liked the customer service they did a great job for me. I am satisfied. I am satisfied. More
by SETHECKL0
Other Employees Tagged: Joe Kuckuk, Vincent Lor, Peter Miszewski , Kevin Driebel, Matt Foti, Joshua Porter
October 14, 2023
I have a hard time trusting car dealerships for routine maintenance as they always find something else, and something else and something else . . . that needs to be done. Sometimes that’s good, so the own maintenance as they always find something else, and something else and something else . . . that needs to be done. Sometimes that’s good, so the owner can plan out expensive maintenance- which apparently is often. Take car in for free tire rotation and leave having spent $200+ along with a list of $1,500+ of additional work needed. This is with a routinely maintained vehicle. $800+ for spark plugs!?! Yikes! But I feel like I am treated well at Heiser. Tom is pleasant. It would be nice to know “just how dirty was the throttle body” that I just had cleaned after previously having had it cleaned 30,000 miles prior? Could I have gone another 20,000 miles? Maybe I would’ve done the brakes if I skipped the throttle body? How do we ever know these things? What we learn is that nothing is free. More
by csfreefall
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