Tom Mohammadi | Page 4

I found the whole process to be seamless from the onset! I phoned the dealership late in the evening and in distress after my first ever bmw breakdown on the roadway . An associate at the service dept info I phoned the dealership late in the evening and in distress after my first ever bmw breakdown on the roadway . An associate at the service dept informed me that service was closing shortly. I had a quick assessment to make so I decided I needed to look for a new car since I was from out of town and a loaner was unavailable for several weeks. Michael waied for me to arrive and had three potential replacements waiting as I arrived with my brokedown veh in tow. Several short minutes later we had made a deal on a trade. What a blessing! My wife loves her new X3 and is getting familiar with the tech and operation of her powerful BMW X3.Thanks to everyone at Niello that made this day turn out great for us! Thanks BMW Group. More

by Phones/Claudette Bell-Jones Verified Customer Verified Customer

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They were great to work with not only with my tradein but we worked a wonderful deal on my new iX we worked a wonderful deal on my new iX More

by NICOLE.PERSINGER Verified Customer Verified Customer

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Marcos did an amazing job coordinating my service, securing a loaner for me and ensuring a thorough job was done on my body repair. securing a loaner for me and ensuring a thorough job was done on my body repair. More

by MINDYROONI Verified Customer Verified Customer

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Quick and easy. Everyone involved in the lease of this car was professional and knowledgeable. Thank you. Everyone involved in the lease of this car was professional and knowledgeable. Thank you. More

by CTHOM10000 Verified Customer Verified Customer

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I have been a customer of Niello BMW Elk Grove since their opening. They have always provided excellent customer service from service representative experts Bob & Richard. I have purchased two(2) new ve their opening. They have always provided excellent customer service from service representative experts Bob & Richard. I have purchased two(2) new vehicles (i4. & M4401) in the last 60-days & my wife & I are thrilled with the new cars. Keep up the AWESOME customer service. More

by Ken Verified Customer Verified Customer

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Fantastic service and now have a long term relationship with this dealership. Richard Mendez, Tom H. And the all dealership support teams are fantastic. with this dealership. Richard Mendez, Tom H. And the all dealership support teams are fantastic. More

by JONATHANLEWIS5323 Verified Customer Verified Customer

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