Tom Murphy | Page 6

Jennifer In looking for a good deal on a Toyota Venza AND a great buying experience, we were in contact with many different Toyota dealers, on the Cape and off In looking for a good deal on a Toyota Venza AND a great buying experience, we were in contact with many different Toyota dealers, on the Cape and off....but we found exactly what we were hoping for at Falmouth Toyota in Bourne! In several conversations on the phone, Tom Murphy went out of his way to find us the exact Venza and price we were looking for and then when we arrived at Falmouth Toyota in person, Jen made the whole experience (even the paperwork!) a joy. She facilitated the whole process for us and Falmouth Toyota did everything: from changing the plates to inspecting the car to faxing our insurance agency and getting the new policy. Falmouth Toyota is a family run business and you can tell: Thank you, Falmouth Toyota! More

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Very satisfactory I have not found a more reliable brand or a more dependable dealership than Falmouth Toyota. Our experience goes back to buying my first used Toyota t I have not found a more reliable brand or a more dependable dealership than Falmouth Toyota. Our experience goes back to buying my first used Toyota truck from Mike Conroy at the old site in E. Falmouth, almost thirty years ago. Since then we have purchased at least 8 more new and used vehicles, not a lemon in the crowd. My new used truck this time was almost exactly what I wanted, a model not easy to find. The help transferring my old truck to my son was invaluable. Ron in sales and Tony in service were especially helpful. I recommend Falmouth Toyota all the time, not easy to get to from Martha's Vineyard but well worth the trip. Richard Toole More

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Expect nothing but the best from John O'Keefee. Stellar. Buying a brand new vehicle (I purchased my last one here) is a huge deal for me and I can get nervous. Not with John O'Keefee. I have never felt more Buying a brand new vehicle (I purchased my last one here) is a huge deal for me and I can get nervous. Not with John O'Keefee. I have never felt more at ease. All my questions and concerns were answered honestly and respectfully. I really appreciated it when John told me to MAKE SURE I call him directly if I EVER have any questions regarding my vehicle. I will. More importantly, John treated me like an old friend and we had never met. Great vibrations. I feel secure with Falmouth Toyota and thank John. I also want to thank Tom Murphy....who started the ball rolling here. More

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Purchase of New Avalon On the recommendation of a neighbor, I visited Falmouth Toyota to look into purchasing a new Toyota Avalon. I met with Craig Kinney who from the very On the recommendation of a neighbor, I visited Falmouth Toyota to look into purchasing a new Toyota Avalon. I met with Craig Kinney who from the very beginning was pleasant, a true professional, respectful to my wife and me. Throughout my years of making many car purchases, this was by far the most pleasant experience I have had with a dealership. With salespersons like Craig, your company is ensured continued success. In addition, after my totally positive buying experience, I have the utmost confidence in the quality of the service department. More

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Purcasing from Falmouth Toyota for over 30 years My family can not say enough about Falmouth Toyota and all the wonderful employees that make it #1. Michael Conroy is always there with a smile, mak My family can not say enough about Falmouth Toyota and all the wonderful employees that make it #1. Michael Conroy is always there with a smile, making the transaction so easy! Tom and Matt are friendly, professional making sure everything is perfect! My dad purchased Toyotas from Falmouth Toyota for over 40 years. Now my husband, myself have followed in his footsteps. As gifts to our children we have purchased Toyotas for them when they got licensed and we are happy knowing they have safe, reliable cars. Thank you Falmouth Toyota! More

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Painless My first lease ever was for a 2011 Highlander from Steve S. My 2nd lease ever was for a 2014 Highlander from Steve S. including the return of the 201 My first lease ever was for a 2011 Highlander from Steve S. My 2nd lease ever was for a 2014 Highlander from Steve S. including the return of the 2011. When picking up the 2014 Highlander; my wife and I were met and thanked by the "Senior" Mr. Murphy in addition to his son, Tom. Follow-ups from the General Manager and Service Manager followed shortly thereafter. A very painless experience with committed professionals at the sales (Steve), finance (Peter) , internet sales (Tom) and service disciplines (Tony, Jesse & Taylor). They had all the answers and a very fair deal. Impressive! I had kidded the dealership that prior to the 2011 lease, I had never purchased or leased a Toyota from Falmouth Toyota. However, those Toyota vehicles (Camry and Landcruiser) I purchased had received all their service from Falmouth Toyota which is an outstanding service facility. It is great to report that all the other disciplines seemed t have caught up with service. More

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Smooth sailing! Nick and Tom made my purchase quick and easy. Being in sales myself, I appreciated the deal going thru with no hiccups and applaud Nick for his const Nick and Tom made my purchase quick and easy. Being in sales myself, I appreciated the deal going thru with no hiccups and applaud Nick for his constant updates on the progress. He is a very fine polite young man. Susie P More

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Very pleased We purchased a car from this dealer four years ago and the experience was so positive that we went back for another new car and truck. We have a Toyo We purchased a car from this dealer four years ago and the experience was so positive that we went back for another new car and truck. We have a Toyota dealer much closer to us, but we don't like the sales staff or the management there. We travel the extra distance to Falmouth Toyota because we feel that the fair pricing, the relaxed sales process, and friendly employees make the travel worth it. More

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New Car Avalon I have bought 4 Avalon's from Falmouth Toyota since 2001. The people at Falmouth Toyota are exceptional and so is the service. This is a World Class O I have bought 4 Avalon's from Falmouth Toyota since 2001. The people at Falmouth Toyota are exceptional and so is the service. This is a World Class Operation. I have never heard anyone say a bad word about Falmouth Toyota. Believe me I am not an easy person too please. More

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I recently purchased a new Highlander at Falmouth Toyota I recently purchased a new Highlander at Falmouth Toyota and dealt with our family's go-to salesman, Ronnie Sjahfiedin. As in the past, he was tota I recently purchased a new Highlander at Falmouth Toyota and dealt with our family's go-to salesman, Ronnie Sjahfiedin. As in the past, he was totally professional and responsive to all my questions and concerns and made sure I really looked at all the vehicles I was interested in.. He listened to all "my wants, don't wants" and found a couple of vehicles for me to try. Once I made my choice, all the paperwork was handled efficiently and I had my new vehicle with hardly an interruption in my daily routine. My family has purchased many vehicles from Falmouth Toyota, always dealing with Ronnie. After the purchases, we have continued to use the dealership for all our service needs. The service department is always top-notch from its scheduling, to completing the work in a timely manner. The waiting room is a clean, comfortable place to seat, have coffee, etc. I have - and will continue - to recommend Falmouth Toyota as an outstanding dealership. More

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