Tom Murphy | Page 6

The best! I never fail to receive great professional attention and courtesy with every employee who I have worked with here. You can tell when a dealership is o I never fail to receive great professional attention and courtesy with every employee who I have worked with here. You can tell when a dealership is operated properly from the top down! Great service and great friends! More

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Excellent Service Excellent service department . Fair pricing and accurate assessments of issues. Minimum wait time.The whole team gets involved to solve any difficult Excellent service department . Fair pricing and accurate assessments of issues. Minimum wait time.The whole team gets involved to solve any difficult problems. Very professional More

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Falmouth Toyota is the best! I just purchased my third Toyota Highlander, my second from Ken Collins. I have dealt with many car dealers over the last 40 years and let me tell you I just purchased my third Toyota Highlander, my second from Ken Collins. I have dealt with many car dealers over the last 40 years and let me tell you, Ken Collins is a distinct pleasure to work with. I wanted a car that was not on the lot and he found me what I wanted. Had to wait a few weeks, but Ken kept me informed along the way. I live on the Vineyard and Ken made it very easy for me to pick up the car at my convenience. He took the time to show me all the new bells and whistles and followed up with emails and phone calls. Falmouth Toyota's service department is awesome too! If you want a Toyota you should see Ken Collins at Falmouth Toyota More

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Long time experience produces satisfied repeat customere I have been going to Falmouth Toyota since 1990, mostly for service, and have always been dealt with fairly and competently. They are customer orien I have been going to Falmouth Toyota since 1990, mostly for service, and have always been dealt with fairly and competently. They are customer oriented and willing to listen and help solve problems, and try their best to make things right. They have not, at least in my case, suggested unnecessary service, which inspires confidence. The new service facility is excellently planned, The covered drive in drop off for service is wonderful. Only recommendation I can make for the future is to figure out a way to make the waiting area less noisy. Sounds are sharp and carry. Perhaps sound absorbing ceiling tiles and carpeting would make a world of difference. More

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first lease experience I have dealt with Falmouth Toyota since about 1999 and have always have excellent esperience. Most of my experience has been with Toyotas purchased I have dealt with Falmouth Toyota since about 1999 and have always have excellent esperience. Most of my experience has been with Toyotas purchased elsewhere although the last Avalon came from them and I bought it from that person. Had it 9 years.......great car. And great service, every time, even with a few difficult situations where the diagnosis wasn't immedictely clear. This time around I ventured to try a lease instead of outright purchase. Everyone I dealt with was cordial, and willing to explain everything.I highly recommend them. More

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Positive The personnel at Falmouth Toyota were friendly, informative, helpful and made my experience a pleasant one. When glitches were encountered, they were The personnel at Falmouth Toyota were friendly, informative, helpful and made my experience a pleasant one. When glitches were encountered, they were taken care of immediately. All in all, a very positive experience. More

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Punctual and professional There has never been a time when visiting Falmouth Toyota whether it was to purchase or lease a car or on the occasion where my visit was for routine There has never been a time when visiting Falmouth Toyota whether it was to purchase or lease a car or on the occasion where my visit was for routine maintenance where I wasn't treated courteously and professionally. This is a dealership that have the utmost faith in its integrity and professionalism. More

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Falmouth Toyota is our favorite Toyota Dealership. We have purchased several vehicles from Falmouth Toyota and rely on their service department to keep,our cars working properly. We have always had a We have purchased several vehicles from Falmouth Toyota and rely on their service department to keep,our cars working properly. We have always had a good outcome with every experience. Ron is our salesman; he is knowledgeable, truthful, and dependable. He works hard to find the right vehicle at a good price. Taylor in the service department had been very accommodating and helpful many times. Love the hospitality, too. More

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New Tundra purchase I have bought 3 new vehicles from Falmouth Toyota over the years. Been a customer of service department over 13 years. Always has been a decent buyi I have bought 3 new vehicles from Falmouth Toyota over the years. Been a customer of service department over 13 years. Always has been a decent buying experience for a car dealership. Have had trouble with service department doing proper oil changes though service manager is good to deal with. Have sent a couple family members over as well and they purchased vehicles as well More

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Jennifer In looking for a good deal on a Toyota Venza AND a great buying experience, we were in contact with many different Toyota dealers, on the Cape and off In looking for a good deal on a Toyota Venza AND a great buying experience, we were in contact with many different Toyota dealers, on the Cape and off....but we found exactly what we were hoping for at Falmouth Toyota in Bourne! In several conversations on the phone, Tom Murphy went out of his way to find us the exact Venza and price we were looking for and then when we arrived at Falmouth Toyota in person, Jen made the whole experience (even the paperwork!) a joy. She facilitated the whole process for us and Falmouth Toyota did everything: from changing the plates to inspecting the car to faxing our insurance agency and getting the new policy. Falmouth Toyota is a family run business and you can tell: Thank you, Falmouth Toyota! More

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