Tom Portee | Page 28

I had an excellent experience buying a new 2022 Outback at Liberty Subaru. My salesman, John Clarke, knew that vehicle thoroughly and guided me through all the details of my car's package options and base at Liberty Subaru. My salesman, John Clarke, knew that vehicle thoroughly and guided me through all the details of my car's package options and base features. I had no questions about any of the physical features nor the warranties selected. John was prepared and provided me with details about everything I needed to know and asked about. The transparency of Liberty Subaru put me at ease and gave me an invaluable amount of confidence for my first-ever new car purchase! Not only was he courteous and a pleasure to talk with, John made my purchasing experience a breeze. On the day I picked up my Outback and completed the financing transaction, Tom Portee from the Financing department went over the details of my selections again with me. Everything checked out, just as John had explained to me initially. More

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Professional, client oriented dealership that treats you like family. This was my second car and i then ordered a third car from them. like family. This was my second car and i then ordered a third car from them. More

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Buying your first car on your own can be an intimidating and stressful experience. All the advice I've gotten over the years has always made it seem like you had to prep for battle before you even got into and stressful experience. All the advice I've gotten over the years has always made it seem like you had to prep for battle before you even got into the dealership. But I didn't get that feeling at Liberty Subaru. I walked in that first day, nervous and not even sure I wanted to deal with a pushy sales person that moment, only to be surprised by how warm and welcoming it was inside. John Clarke was sweet, funny, and patient with me as he answered all my questions that day. There wasn't a single inclination that I was expected to buy or sign for anything that moment. He was even up front about the fact that there was 99% likely to be a wait should I want a new car because it would've had to come straight from the factory in Japan (at the time of this review, the chip shortage is still a substantial factor in buying or leasing any new car in 2022). About a month later I came back in and made an order for a new 2022 Crosstrek. I waited for this car, and when I got that email letting me know that it was finally done and had arrived at the lot , I can tell you that it was well worth the wait. John walked me through every feature of this car, patiently answered all my questions (even the ones that I didn't think to ask!) and made sure I was comfortable every step of the way. I've personally worked 10+ years in customer service and I can absolutely say that the care and kindness this dealership invests in every guest that steps foot in their establishment is above and beyond what anyone expects and it pays off in every smile that they help create. Thank you for making this a wonderful experience for me! More

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I took advantage of Subaru’s Trade Up program to go from a 2018 Forester to a 2021 Forester. Brian Goon, who sold me my 2018 Forester, gave me a terrific trade in amount for my 2018 and gave me a great pri a 2018 Forester to a 2021 Forester. Brian Goon, who sold me my 2018 Forester, gave me a terrific trade in amount for my 2018 and gave me a great price for the 2021. The transaction was seamless and Brian answered all questions about the new features on my new vehicle. He was thoroughly knowledgeable about those features and treated the transaction with patience and professionalism. I would recommend friends and family to seek him out if they are considering purchasing a Subaru vehicle. Tom Partee capably explained the appropriate paperwork necessary to effect the purchase. My experience with this dealership including sales and service is top notch. More

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I love the dealership Bought many cars from them. Will always continue to return. Tom Porte, and Tom Quinn are amazing! Will always continue to return. Tom Porte, and Tom Quinn are amazing! More

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2nd time buying a Subaru from Brian. Easiest transaction buying a car simple no hassle dealership and salesman Easiest transaction buying a car simple no hassle dealership and salesman More

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Purchased a certified pre-owned Forester. John Clarke, my sales associate and Tom the finance manager made the process incredibly easy. I came in knowing what I was looking for, John helpe John Clarke, my sales associate and Tom the finance manager made the process incredibly easy. I came in knowing what I was looking for, John helped me compare few different trim levels from their inventory they had within my price range, got test drives and agreed on prices. All within less than 1hr. Came back 3 days later sat with Tom and the financing paperwork was all done within 30minutes. John gave me the full rundown of all the features on the car which was immaculately detailed and I was on my way. This was best buying experience. More

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I was very happy with my experience at Liberty Subaru and working with Joey DeMiglio. All my interactions were straightforward and I was able to get all my questions answered and a fair deal on my new Forest working with Joey DeMiglio. All my interactions were straightforward and I was able to get all my questions answered and a fair deal on my new Forester. I’m really enjoying my new vehicle and looking forward to continued excellent service when it comes time for my first maintenance service. A happy first time Subaru owner! More

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Everyone at this dealership, that I had the pleasure to meet were excellent. I have never had this type of experience with any other dealership. I would like to take the time and say Thank you. meet were excellent. I have never had this type of experience with any other dealership. I would like to take the time and say Thank you. More

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I am enjoying my new forester very much. Dan and the team at liberty Subaru made this a very pleasant experience. Dan and the team at liberty Subaru made this a very pleasant experience. More

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