Tom Portee | Page 78

Excellent. Tom handled the financial arrangements for our new Subaru Crosstrek. He explained and reviewed the appropriate documents and policies. Overall Tom handled the financial arrangements for our new Subaru Crosstrek. He explained and reviewed the appropriate documents and policies. Overall, he did an excellent job. Thanks for your service More

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Ridiculously amazing service I just recently purchased a 2019 Subaru Ascent Touring from Liberty Subaru (my second Subie purchased from them). The service was stellar, as I expect I just recently purchased a 2019 Subaru Ascent Touring from Liberty Subaru (my second Subie purchased from them). The service was stellar, as I expected. Dan (Meola) checked up and checked in many times during the pre-order and sales process. My salesperson, Brian Goon was enthusiastic and knowledgeable, and helped me configure exactly what *I* wanted in my Ascent (no easy task, since we were trying to assemble a pre-order before the accessories list was even finalized). When the car was finally delivered to Liberty Subaru, even before I signed the paperwork, Brian spent nearly an HOUR explaining EVERY button, knob, switch, setting, dial and readout inside and outside of the car. No, seriously, it was a 100° day, and we started on the outside, where he showed me how to remove and install the hitch cover, how the approach lighting and door lock/unlock sensors worked, where the cameras were, how to fold the 3rd row from the back, where the power was in the back, how the lift gate worked, etc, etc - in the brutal heat. We then moved on to the interior, where he explained everything on the inside from the simple stuff like how to operate the seats to the more complex stuff, like every setting in the Infotainment system, and the readouts on all three LCD displays. He then went through what every manual in the car was and pointed out the ones that were the most important (Eyesight, folks. READ THE EYESIGHT MANUALS), even though he'd already given me a crash course in everything in the manuals. Moving on from there, Tom in Finance finalized my financing - always a pleasure to deal with him!!! I had THREE order changes on my vehicle (I requested all of them) that affected financing, and Tom worked with me through every one of them! He helped me get the best rate and terms and found what *I* wanted for financing to make things work for me! By the time I'd left (after my first "off-road" trip onto their front lawn for a photo), Starlink was set up and done, they'd already cooled the car for me, and I felt comfortable with driving my new purchase!!! I'm tagging Ed Vogel in this as well - he was NOT my salesperson for this sale, but did help with some additional communications during the process and checked in with me to see how everything was going. Ed was my salesperson for my first Subie - a 2010 Subaru Outback. Ed and Brian are night and day in some respects. Ed is more laid back and quiet, while Brian is more enthusiastic and "excited". But, from there, it's all similarities... they both would only sell me exactly what I wanted. Neither of them ever pushed me to anything else or to buy anything I didn't want. Both of them answered every question with a ridiculous level of honesty that's rare to find in many car dealers. They both would answer questions and then wait for me to decide what I wanted. Different approaches, different people, but amazing experiences with both of them. Ed makes you feel comfortable and at ease while Brian feeds your excitement about your purchase - all while both of them provide stellar service in their own unique ways. You can't go wrong either way!!! More

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Excellent experience From beginning to end, this was the single best car buying experience of my adult life! I highly recommend the salesman Jeff Miletta. Jeff was recom From beginning to end, this was the single best car buying experience of my adult life! I highly recommend the salesman Jeff Miletta. Jeff was recommended to me by my neighbor so I knew he had to be good. He really listens to what is important to you. Also, I never felt pressure to do anything. The finance guy Tom Portee was organized and efficient and friendly not intimidating and aggressive like I have encountered in the past. The main reason I chose this dealer is the Service Department. At Liberty, they have a Drop In Service area as well as By Appointment Only. Also, they will give you a loaner or drive you where you need to go if you are not waiting for your car. I was so surprised by this having always had VW's in the past and they don't do A THING for you! This was important to me because I like to go to the dealer for oil changes and routine maintenance. Now, the most important part- the price! I got the deal I wanted on the CrossTrek I wanted. What more could I ask for? I knew exactly what car I wanted before going in to the dealer and I knew what I wanted to pay as a total cost for the car. And I got it! Do your research on the Subaru you want, and then go to Liberty! More

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Forester to Outback I visited Tom Quinn at Liberty Subaru when my Forester lease was near its end. We discussed an Outback to replace it. My wife accompanied me to, o I visited Tom Quinn at Liberty Subaru when my Forester lease was near its end. We discussed an Outback to replace it. My wife accompanied me to, once again, "test drive" both the 2018 Forester and Outback. Once we decided on the Outback we had to pick a color. Well, we picked one that was not in stock and had to be ordered. Tom took care of the ordering and the Outback came in, as ordered, 10 days before my Forester lease was to end. We arranged to take care of the paperwork early so I could go in and pick it up without my wife being there. Tom Portee was great to deal with. More

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Amazing 1st time experience at Liberty Just leased a 2019 Crosstrek from Liberty Subaru and Jeff Wangerin was our salesman. He was absolutely amazing from the first time we met. Very knowle Just leased a 2019 Crosstrek from Liberty Subaru and Jeff Wangerin was our salesman. He was absolutely amazing from the first time we met. Very knowledgably and spent the right amount of time going over the car and lease programs. He wasn't pushy and there were no hassles; just gave you numbers right up and was still willing to work with you. I negotiated my final numbers over the phone, as I was working, and they honored it when I arrived the following day; no surprise fees or other costs that most dealerships would throw at you at the last minute. Though he wasn't available the day of, as he was off. he left me in good hands with Jeff Miletta from sales who was just as thorough and went over everything so you felt comfortable getting into your car the first time and Tom Portee, who was by far the most direct and friendly business manager that I've dealt with in all my years when dealing with closing. Will definitely be returning in the future. More

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Great Experience...!!!!! I would like to thank Anthony Cirillo and Dan Meola for such an easy, friendly, and professional buying experience. I attempted to due business with I would like to thank Anthony Cirillo and Dan Meola for such an easy, friendly, and professional buying experience. I attempted to due business with one of the local highway Subaru dealerships, but I'm sure glad I didn't. Anthony and Dan made me feel like family. There was no pressure and no games when we negotiated the final price for my new Crosstrek. Anthony and Dan were a true pleasure to deal with. More

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Professional, gracious & smart salesmanship I’ve bought many cars in my life and my experience with Jeff Miletta and the support staff at Liberty Subaru was the best ever. He not only sells you I’ve bought many cars in my life and my experience with Jeff Miletta and the support staff at Liberty Subaru was the best ever. He not only sells you a car, he walks you through every aspect of the car’s features in an engaging and caring manner. No high pressure sales tactics at Liberty. I highly recommend contacting him if you’re thinking of buying a Subaru. More

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Very nice very easy I buy the new car this month from Brian. He took the time to order us the car we want and make sure to go over all the features. Very nice, very easy, I buy the new car this month from Brian. He took the time to order us the car we want and make sure to go over all the features. Very nice, very easy, I highly recommend. More

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Beginning of a Beautiful Relationship! Over the last 30 years, we have owned over a dozen new vehicles and dealt with twice as many dealerships, however, nothing compares to the wonderful e Over the last 30 years, we have owned over a dozen new vehicles and dealt with twice as many dealerships, however, nothing compares to the wonderful experience we've had at Liberty Subaru. From the minute we met, Tom Quinn has been a consummate professional; knowledgeable, helpful and courteous. Before coming to Liberty Subaru, we did quite a bit of research and with Tom's help, we got the car we wanted at a great price, an all-around good deal! The dealership itself has an overall intimate feel with a very welcoming atmosphere. This may be our first Subaru, but based on our experience thus far, there's a good chance it won't be our last. More

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City to Country Crosstrek I enjoyed working with Brian so much- when he asked that I leave a review, I couldn't have been happier. If anyone is asking, Brian is the best car sa I enjoyed working with Brian so much- when he asked that I leave a review, I couldn't have been happier. If anyone is asking, Brian is the best car salesman I've had the opportunity to work with. It's been a long time since I've bought a car and I couldn't have asked for a more tentative and energetic person to work with! I will be happy to send my friends to Brian for years to come! More

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