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Tom Shaw
Tom Shaw at Heritage Toyota

Tom Shaw

Sales Representative

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
6 Reviews

With experience ranging from construction to office work, and most recently in a busy retail setting, I’m excited to bring my customer service and problem-solving skills to the Heritage team. Raised and schooled locally, I’m proud to serve the community I grew up in. Outside of work, I enjoy spending time with friends and family, and when I can find some free time, I’m usually golfing or skiing. I look forward to helping customers feel confident and taken care of throughout their vehicle-buying experience.

5.0

6 Reviews

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6 Reviews of Tom Shaw

January 10, 2026

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Employee Rating

Both Adam and Chris were nice and professional - we're happy with our new minivan! Thank you! More

by Andrewjayfornal
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Chris Ferguson, Adam Safford

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Jan 12, 2026

Heritage Toyota responded

Andrew, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Adam and Chris to shop for and bring home your new Sienna, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 02, 2026

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Easiest car buying experience I have ever been through. Tom was very helpful. Negotiations were straightforward. More

by Skobird
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christine Donahue

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Jan 05, 2026

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Tom and our team to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 01, 2026

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So helpful thank you! ! The Camry is exactly what I am looking for and Tom was so helpful More

by lucyldrummond
Recommend Dealer
Yes

Other Employees Tagged: Conor McQuade, Rob Ploof, Andy Milburn

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Jan 05, 2026

Heritage Toyota responded

Lucy, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Tom and our team to shop for your new Camry, and that they were able to find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Camry!

December 26, 2025

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Employee Rating

Tom Shaw was amazing! He took his time, listened to my needs, provided information and followed up in a timely manner. I will absolutely call Tom for any future needs! More

by Drgravett
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Recommend Dealer
Yes
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Dec 29, 2025

Heritage Toyota responded

Michael, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tom to shop for your new Highlander, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Highlander!

December 16, 2025

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Tom and the team at Heritage Toyota were very helpful and knowledgeable. The car buying experience was great. More

by Abldiva
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Trade-in Experience
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Recommend Dealer
Yes
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Dec 16, 2025

Heritage Toyota responded

Amy, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Tom and our team to shop for your ne RAV4, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 10, 2025

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We really enjoyed working with Tom at Heritage Toyota. His friendly and helpful personality allowed us to relax and enjoy our car shopping experience. Thanks again, Tom! More

by GH-2013Explorer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Conor McQuade, Christine Donahue

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Dec 10, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tom and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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