Tom Suchojad | Page 6

The entire staff at Acura of Berlin are professional and are focused on helping you as a valued customer! are focused on helping you as a valued customer! More

by MARTINJJ0108 Verified Customer Verified Customer

Helpful 0

Report | Print

The best words to describe the Acura of Berlin dealership are experienced, friendly, open and professional. are experienced, friendly, open and professional. More

by FBWARD Verified Customer Verified Customer

Helpful 0

Report | Print

Dropped the car off at 8AM for an oil change. Hadn’t heard anything from the dealership by 12:30PM so I contacted the dealership to find out whats going on. Couldn’t get my service representative Hadn’t heard anything from the dealership by 12:30PM so I contacted the dealership to find out whats going on. Couldn’t get my service representative on the phone and was transferred to voicemail. Called back immediately again to get an update still wasn’t available and receptionist informed me she would notify service representative. Got a call back an hour later telling me the car was ready. Left work and got a ride to pickup the car. When I arrived, I went to pay and there wasn’t an invoice yet only to find out the car wasn’t ready. Waited another 45 minutes for the car to be ready that I could have stayed at work and got work done. Disappointed with the communication of this experience and the duration for routine maintenance. I will probably purchase my next car from a different dealership based on this experience and other underwhelming experiences with the service department. Not what you expect from a supposed luxury car dealership. More

by brandonp Verified Customer Verified Customer

Helpful 0

Report | Print

Jim was a great salesperson. I just purchased my second car from him. Highly recommend this dealership and working with him. I just purchased my second car from him. Highly recommend this dealership and working with him. More

by GCSEFAI Verified Customer Verified Customer

Helpful 0

Report | Print

I received excellent service with Lucius with the car sales, and the service dept. Thank you so much! sales, and the service dept. Thank you so much! More

by LADWINA57 Verified Customer Verified Customer

Helpful 0

Report | Print

I recently purchased a certified pre owned Acura MDX from Berlin Acura. It was a pleasant experience . Everything went smoothly and would definitely consider a future purchase . Erica Casey did a great job Berlin Acura. It was a pleasant experience . Everything went smoothly and would definitely consider a future purchase . Erica Casey did a great job through the whole process . More

by Lanese Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent the way they go over to make sure the client is satisfied is the best. satisfied is the best. More

by medyalylopez Verified Customer Verified Customer

Helpful 0

Report | Print

The dealership is spotless all sales personnel are very friendly and knowledgeable willing to go out of there way to help customers also they know there equipment in the cars and explain things so a layman friendly and knowledgeable willing to go out of there way to help customers also they know there equipment in the cars and explain things so a layman can understand More

by DFORGIONE55 Verified Customer Verified Customer

Helpful 0

Report | Print

Very accommodating, efficient and wonderful communication. The facility was immaculate and inviting. Everyone we dealt with was pleasant. communication. The facility was immaculate and inviting. Everyone we dealt with was pleasant. More

by swasik0 Verified Customer Verified Customer

Helpful 0

Report | Print

It began for me back in 2018 with Senior Sales Consultant Tiffanie Haynes (RIP)…the experience has been good ever since 👍🏾 Tiffanie Haynes (RIP)…the experience has been good ever since 👍🏾 More

by FASTFEETTC Verified Customer Verified Customer

Helpful 0

Report | Print