Tom Wentz | Page 2

John is by far the best service guy around. Always helpful and communicates quickly with updates Always helpful and communicates quickly with updates More

by Sclade1 Verified Customer Verified Customer

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Your inspection and analysis of the issues I had with my car were very thorough and on point. You did an excellent job of resolving them. I shall bring my car to you again for service. Your environment car were very thorough and on point. You did an excellent job of resolving them. I shall bring my car to you again for service. Your environment is very clean and well mainatained More

by GENCALLOWAY Verified Customer Verified Customer

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Will NOT honor warranty on New Noisy brake pads for Caddy ESV from GMC not acceptable to customer. Customer provided videos of proof of how noisy brakes are and was told there was nothing they could do abo ESV from GMC not acceptable to customer. Customer provided videos of proof of how noisy brakes are and was told there was nothing they could do about VERY LOUD, Sqreech the brake pads make. Customer has complained every since the pads were first put on the truck. Who!!!!??? wants to drive around with nice, expensive vehicle or an inexpensive vehicle with loud brakes. The vehicle didn't sound like that before being brought in for service on the brakes. Customer has been coming to Rizza Cadillac for years, with previous Cadillac truck. I will take this complaint as far as necessary. I even asked for a refund so I could go somewhere else where brake pads that DO NOT make noise can be installed and was blatantly told, NO, by Tom, what do you expect us to do...it is what it is. I pay very good money for service and I expect good results or solutions. Not Happy At All!!! More

by AEPRODINC Verified Customer Verified Customer

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Best dealership out there, quick, efficient worth every penny woo hoo thank u!!!!! Amazing job penny woo hoo thank u!!!!! Amazing job More

by Lwentz29 Verified Customer Verified Customer

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Service was super fast and headache free. The service writer, Jim, was super helpful and made sure my car was finished by time I was out of work. writer, Jim, was super helpful and made sure my car was finished by time I was out of work. More

by Jakemccarthy95 Verified Customer Verified Customer

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Such a great experience every time I come drop my car off Danielle and Becky are great I am always in and out Danielle and Becky are great I am always in and out More

by Tina Verified Customer Verified Customer

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Came there for an oil change and everything went very well. Service was quick and everyone was friendly. I didn’t have to wait very long. well. Service was quick and everyone was friendly. I didn’t have to wait very long. More

by Jello Verified Customer Verified Customer

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Rizza GMC of Tinley Park,the best business experience ever,everyone very polite and knowledgeable great team over there at Rizza,truly a pleasure doing business with the entire team.Thank you .Gwenda Hen ever,everyone very polite and knowledgeable great team over there at Rizza,truly a pleasure doing business with the entire team.Thank you .Gwenda Hennings More

by GWENHENN64 Verified Customer Verified Customer

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Great people. I had a bad experience before but they fixed the problem and I am very happy with the results. Awesome people and place. fixed the problem and I am very happy with the results. Awesome people and place. More

by ATSANCHEZ1979 Verified Customer Verified Customer

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Had an issue with service but was quickly rectified by the service manager. Thank you for handling my issue with speed and efficiency. Greatly appreciated the service manager. Thank you for handling my issue with speed and efficiency. Greatly appreciated More

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