Tommy Choonhaurai

The was delivered with damages not previously mentioned. Drove the car 175miles without permission. Offered repairs within a week, but actual repairs scheduled after a month and half. Lastly within 1 month Drove the car 175miles without permission. Offered repairs within a week, but actual repairs scheduled after a month and half. Lastly within 1 month after purchasing the car that had apparently passed hundreds of inspection points, the check engine light came on. Very frustrating and terrible experience. More

by HUSAIN L Verified Customer Verified Customer

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Great customer service! They made me feel right at home and there were no hidden fees when discussing prices. I highly recommend! They made me feel right at home and there were no hidden fees when discussing prices. I highly recommend! More

by NUNEZSHAKAYLA Verified Customer Verified Customer

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They were polite, not super pushy and made my car buying experience fun and easy! experience fun and easy! More

by EricJ. Verified Customer Verified Customer

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3rd purchase from Jerome and it was smooth, easy, fun, and personable. Highly recommend working with him. He listens and delivers. and personable. Highly recommend working with him. He listens and delivers. More

by CHRISTIE1019 Verified Customer Verified Customer

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Great experience all around. Friendly salespeople greeted me and helped to find the car I was interested in. They ordered it from their other facility and scheduled a test drive Friendly salespeople greeted me and helped to find the car I was interested in. They ordered it from their other facility and scheduled a test drive for me. On top of that, their terms were the best of all the BMW dealers I visited. Highly recommend this sales team. More

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Eventually after a lot of back and forth, I know I got the best deal possible. They took my car max trade in offer. Then added more to compensate for the price of the car in the back end. Test drove the c the best deal possible. They took my car max trade in offer. Then added more to compensate for the price of the car in the back end. Test drove the car by myself, signing the documents was very simple. Derailed the car before I left. Overall easy process. More

by NICKTROJANOWSKI Verified Customer Verified Customer

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Unlike their sister dealership located on Fulton Ave, BMW Elk Grove is extremely friendly, customer focused, and goes the extra mile to ensure full satisfaction. They are really willing to work with their c Elk Grove is extremely friendly, customer focused, and goes the extra mile to ensure full satisfaction. They are really willing to work with their customers to secure a great deal without having to sway a customer from their purchase goal. I highly recommend working with this location and with their Sales Associate, Tom Mohammadi, who has been stellar throughout the whole purchase and post-purchase process. You've truly secured yourself a new and loyal BMW client. I will definitely do business with you all again! More

by DOCJIMENEZ09 Verified Customer Verified Customer

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Extremely Caring with a goal to make the customers feel appreciated and provide the best service too appreciated and provide the best service too More

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I personally had a really good experience getting my X6 - everyone I worked with were great everyone I worked with were great More

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CJ is extraordinarily the best guy to help you without a doubt! He has that professional passion to give us the best service as possible, making sure the customer is truly interested and satisfied with thei doubt! He has that professional passion to give us the best service as possible, making sure the customer is truly interested and satisfied with their purchase. I really appreciate his support and guidance by keeping us updated with all the listings available and finding you the best reasonable offers on top of it. At first, I only thought of getting a Long Range Model Y Tesla, but later was gradually convinced in getting the Performance version. And I don't regret that choice at all after giving it more thought. CJ is the Tesla Specialist after all. I really look forward working with you again. More

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