Tommy Mackey

Napleton Ford of oak lawn Is the best Ford in Chicagoland area! The staff is amazing and the techs are A+ very knowledgeable! Tommy and Pj in service are wonderful people! area! The staff is amazing and the techs are A+ very knowledgeable! Tommy and Pj in service are wonderful people! More

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Bill P the senior service advisor was absolutely awesome to deal with. so helpful and he was able to get the cost down .the whole service department was great to work with. to deal with. so helpful and he was able to get the cost down .the whole service department was great to work with. More

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Service writer was very professional. He kept me updated throughout the day on my cars status. Excellent!!! He kept me updated throughout the day on my cars status. Excellent!!! More

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Great service department. Tommy is always very helpful and quick to respond to any questions I may have. I love the drop-off/pick-up service they offer when my car is in for r Tommy is always very helpful and quick to respond to any questions I may have. I love the drop-off/pick-up service they offer when my car is in for repairs. More

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I took my car in last minute and it was ready within 48 hours.. fast service .. thank you ! hours.. fast service .. thank you ! More

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Tom was very friendly and helpful. Made my experience feel great will be coming back Made my experience feel great will be coming back More

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Fast and easy service. AMAZING sales people. Always good to work with and have purchased a few vehicles there AMAZING sales people. Always good to work with and have purchased a few vehicles there More

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Was there for some repairs & had an unexpected engine light that they were able to fix within the time frame I wanted but had to voice concern about conflicting promises made from different employees light that they were able to fix within the time frame I wanted but had to voice concern about conflicting promises made from different employees More

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This dealership is very attentive and nice. They called me to remind me of my oil change. When I got there they changed my oil checked my battery and fixed my tire. They called me to remind me of my oil change. When I got there they changed my oil checked my battery and fixed my tire. More

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Waited to long for vehicle to be finished, but service manager was accommodating and was very professional in trying to resolve the issue and compensate the mishap. manager was accommodating and was very professional in trying to resolve the issue and compensate the mishap. More

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