Tommy Mackey
Tommy Mackey at Napleton Ford of Oak Lawn

Tommy Mackey | Page 6

Service Manager

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.8
106 Reviews
4.8

106 Reviews

Write a Review

Dealership Experience

1 yr, 6 mos

106 Reviews of Tommy Mackey

February 12, 2026

Dealership Rating
Employee Rating

Service was great. Staff at the service departmentwas very helpful. They did a great job. More

by jorgemarin7881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 12, 2026

Dealership Rating
Employee Rating

Went in there and waited for 1 hour without anyone acknowledging me or saying anything to me More

by ovmalik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 08, 2026

Dealership Rating
Employee Rating

Tommy was great and I felt like he really wanted the best for my vehicle! The waiting area was also very nice and comfortable while I waited for service. More

by faustinewalcott
Recommend Dealer
Yes

February 05, 2026

Dealership Rating
Employee Rating

Didn’t fix my side door and my ladder went missing on my work truck. More

by eric.monroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 01, 2026

Dealership Rating
Employee Rating

I liked the way they were very courteous, attended me fast, Hope to see you on the next Oil change. Thanks More

by silverio.espinoza6973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Harris

January 29, 2026

Dealership Rating
Employee Rating

Ray Brown is the best! He's gentle, yet firm and is magical with a lube job. More

by GMoney
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Brown

January 23, 2026

Dealership Rating
Employee Rating

I had to create a last minute appointment due to my battery needing to be replaced before the negative temperatures hit. I was not able to go so my mom took the vehicle in for me. She was super happy w More

by joshuadom26
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

January 18, 2026

Dealership Rating
Employee Rating

Everyone was very friendly. It was quick. They informed me before and after what was done also how many visits I have left. Thank you to all who helped me More

by dorenestefaniuk
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 10, 2026

Dealership Rating
Employee Rating

Fantastic service! I will always go back for all my vehicles needs. The environment is great and they really care about you as a customer. More

by hollywoodjohnnyp
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

January 08, 2026

Dealership Rating
Employee Rating

Great service. They always updated on the process of my vehicle and had no issues. More

by sanchezb18
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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