Tommy Mackey
Tommy Mackey at Napleton Ford of Oak Lawn

Tommy Mackey | Page 6

Service Manager

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.8
90 Reviews
4.8

90 Reviews

Write a Review

Dealership Experience

1 yr, 4 mos

90 Reviews of Tommy Mackey

December 15, 2025

Dealership Rating
Employee Rating

I was very happy with the quick service and the man helping me was very knowledgeable More

by Dicy Mulchrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 14, 2025

Dealership Rating
Employee Rating

Amazing guys perfect service good communication I would like to give Customer service and maintenance technician hundred star. More

by Marwanolaimat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Harris

December 12, 2025

Dealership Rating
Employee Rating

Great to work with. Kept on schedule. Very friendly service staff. So far so good o the repair. More

by Tim.mckee485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 05, 2025

Dealership Rating
Employee Rating

Napleton Ford of oak lawn Is the best Ford in Chicagoland area! The staff is amazing and the techs are A+ very knowledgeable! Tommy and Pj in service are wonderful people! More

by Fabo9500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: PJ

November 29, 2025

Dealership Rating
Employee Rating

Bill P the senior service advisor was absolutely awesome to deal with. so helpful and he was able to get the cost down .the whole service department was great to work with. More

by dvan2264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 26, 2025

Dealership Rating
Employee Rating

Service writer was very professional. He kept me updated throughout the day on my cars status. Excellent!!! More

by Noitall55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: PJ Seratore

November 19, 2025

Dealership Rating
Employee Rating

I took my car in last minute and it was ready within 48 hours.. fast service .. thank you ! More

by Panella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 19, 2025

Dealership Rating
Employee Rating

Great service department. Tommy is always very helpful and quick to respond to any questions I may have. I love the drop-off/pick-up service they offer when my car is in for r More

by Grkniki23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 12, 2025

Dealership Rating
Employee Rating

Was there for some repairs & had an unexpected engine light that they were able to fix within the time frame I wanted but had to voice concern about conflicting promises made from different employees More

by Malo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Harris, Jake Pierson

November 12, 2025

Dealership Rating
Employee Rating

Fast and easy service. AMAZING sales people. Always good to work with and have purchased a few vehicles there More

by vicresa70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Pierson

...
6
...

Dealership Inventory (307 Vehicles)

new 2026 Ford Expedition Max car, priced at $73,584
2026 Ford Expedition Max
new
Star White Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $32,817
2026 Ford Bronco Sport
new
Shadow Black exterior
Automatic
Four-wheel Drive
used 2018 BMW 330 car, priced at $12,397
2018 BMW 330
used
Alpine White exterior
Automatic
Rear-wheel Drive
used 2021 Lincoln Corsair car, priced at $26,676
2021 Lincoln Corsair
used
Flight Blue exterior
Automatic
All-wheel Drive
new 2026 Ford Mustang Mach-E car, priced at $56,208
2026 Ford Mustang Mach-E
new
Glacier Gray Metallic TriCoat exterior
Automatic
All-wheel Drive
used 2022 Hyundai Venue car, priced at $17,252
2022 Hyundai Venue
used
Ceramic White exterior
Automatic
Front-wheel Drive