Darian Lofton

Dave May in service department was excellent. Helpful and friendly. Highly recommend his service's. Also Dale Heider in the parts department is very pleasant and accomodating during my service ex Helpful and friendly. Highly recommend his service's. Also Dale Heider in the parts department is very pleasant and accomodating during my service experience. Also recommend him highly. Dealing with both of these gentlemen will insure a very positive visit! More

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In an extremely stressful situation, car buying , Jay handled it extremely phenomenal. She explained everything thoroughly. The dealership was kind they took care of all of my needs . I needed, includin handled it extremely phenomenal. She explained everything thoroughly. The dealership was kind they took care of all of my needs . I needed, including picking me up from a rental car place. Jay was a complete professional. The Napleton group is a pleasure to work with thank you thank you thank you I would recommend Jay she is awesome. More

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The dealership is great with greeting you and giving you options on their vehicles. The dealership is also very clean with many many professional customer service reps. options on their vehicles. The dealership is also very clean with many many professional customer service reps. More

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I received an oil change covered by warranty. I spoke with services & parts to clarify parts from other facilities were necessary based on previous experience at Napleton Ford. Upon arrival neith I spoke with services & parts to clarify parts from other facilities were necessary based on previous experience at Napleton Ford. Upon arrival neither sales nor parts had any idea of what I was speaking of, needless to say I left with a half completed oil change. Hope this never happens again, being th second time I am not confident in that being the case, but there’s hope. More

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Each service advisor goes above and beyond to assist their customers with any problems they have with their vehicle their customers with any problems they have with their vehicle More

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Very helpful people very courteous friendly knew the answers about everything I asked I took care of my vehicle the right way and no issues at all answers about everything I asked I took care of my vehicle the right way and no issues at all More

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I have had the pleasure of best service and sales at this dealership. Thanks you. dealership. Thanks you. More

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