Tommy Mackey
Tommy Mackey at Napleton Ford of Oak Lawn

Tommy Mackey

Service Manager

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.8
46 Reviews
4.8

46 Reviews

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Dealership Experience

11 mos

46 Reviews of Tommy Mackey

January 03, 2026

Dealership Rating
Employee Rating

The Service Manger & Commercial Service Manger & entire staff very professional & helpful with my repairs! Courteous! More

by Ray1906qs
Service Price Transparency
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Recommend Dealer
Yes

December 31, 2025

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Excellent customer service and great environment for customers. Facility very well laid out. Well maintained and very clean. More

by rturner4509
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Recommend Dealer
Yes

December 26, 2025

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Tommy did an excellent job coordinating my oil change and inspections. I had made a last minute appointment and I was in and out 30 minutes earlier than his estimate. It was a very pleasant experience. More

by 2karenann
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Recommend Dealer
Yes

December 20, 2025

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Amazing staff, they got my vehicle in and out with no hassle. 10/10 service and will come back again! More

by Matschroeder96
Service Price Transparency
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Recommend Dealer
Yes

December 19, 2025

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Bill Parks and Thomas Mackey were great I would recommend this place to anyone and While I was waiting I had a chance to speak to Joe Etzkorn and Donny Boros. I’ll be back for the next oil change. More

by Cleetus Macfarland
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Recommend Dealer
Yes

December 17, 2025

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Had a great experience with my service writer Tim, the technician Chano did great work fixing my vehicle, even had a quick chat with Tommy the service director all great people that put my mind at ease. W More

by jrocket7283
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Recommend Dealer
Yes

Other Employees Tagged: Timothy Harris

December 15, 2025

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I was very happy with the quick service and the man helping me was very knowledgeable More

by Dicy Mulchrone
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Recommend Dealer
Yes

December 14, 2025

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Amazing guys perfect service good communication I would like to give Customer service and maintenance technician hundred star. More

by Marwanolaimat
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Recommend Dealer
Yes

Other Employees Tagged: Timothy Harris

December 12, 2025

Dealership Rating
Employee Rating

Great to work with. Kept on schedule. Very friendly service staff. So far so good o the repair. More

by Tim.mckee485
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Recommend Dealer
Yes

December 05, 2025

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Employee Rating

Napleton Ford of oak lawn Is the best Ford in Chicagoland area! The staff is amazing and the techs are A+ very knowledgeable! Tommy and Pj in service are wonderful people! More

by Fabo9500
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Recommend Dealer
Yes

Other Employees Tagged: PJ

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