Tommy Mackey
Tommy Mackey at Napleton Ford of Oak Lawn

Tommy Mackey

Service Manager

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.8
51 Reviews
4.8

51 Reviews

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Dealership Experience

11 mos

51 Reviews of Tommy Mackey

January 29, 2026

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Ray Brown is the best! He's gentle, yet firm and is magical with a lube job. More

by GMoney
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Recommend Dealer
Yes

Other Employees Tagged: Ray Brown

January 23, 2026

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I had to create a last minute appointment due to my battery needing to be replaced before the negative temperatures hit. I was not able to go so my mom took the vehicle in for me. She was super happy w More

by joshuadom26
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Recommend Dealer
Yes

January 18, 2026

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Everyone was very friendly. It was quick. They informed me before and after what was done also how many visits I have left. Thank you to all who helped me More

by dorenestefaniuk
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Recommend Dealer
Yes

January 10, 2026

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Fantastic service! I will always go back for all my vehicles needs. The environment is great and they really care about you as a customer. More

by hollywoodjohnnyp
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Yes

January 08, 2026

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Great service. They always updated on the process of my vehicle and had no issues. More

by sanchezb18
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Recommend Dealer
Yes

January 03, 2026

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The Service Manger & Commercial Service Manger & entire staff very professional & helpful with my repairs! Courteous! More

by Ray1906qs
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Recommend Dealer
Yes

December 31, 2025

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Excellent customer service and great environment for customers. Facility very well laid out. Well maintained and very clean. More

by rturner4509
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Recommend Dealer
Yes

December 26, 2025

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Tommy did an excellent job coordinating my oil change and inspections. I had made a last minute appointment and I was in and out 30 minutes earlier than his estimate. It was a very pleasant experience. More

by 2karenann
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Recommend Dealer
Yes

December 20, 2025

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Amazing staff, they got my vehicle in and out with no hassle. 10/10 service and will come back again! More

by Matschroeder96
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Recommend Dealer
Yes

December 19, 2025

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Bill Parks and Thomas Mackey were great I would recommend this place to anyone and While I was waiting I had a chance to speak to Joe Etzkorn and Donny Boros. I’ll be back for the next oil change. More

by Cleetus Macfarland
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Recommend Dealer
Yes
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