Tommy Mackey | Page 5

I had to create a last minute appointment due to my battery needing to be replaced before the negative temperatures hit. I was not able to go so my mom took the vehicle in for me. She was super happy w battery needing to be replaced before the negative temperatures hit. I was not able to go so my mom took the vehicle in for me. She was super happy with the service and care the service team provided. Thank you Napleton Ford for your great service. More

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Everyone was very friendly. It was quick. They informed me before and after what was done also how many visits I have left. Thank you to all who helped me It was quick. They informed me before and after what was done also how many visits I have left. Thank you to all who helped me More

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Fantastic service! I will always go back for all my vehicles needs. The environment is great and they really care about you as a customer. I will always go back for all my vehicles needs. The environment is great and they really care about you as a customer. More

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Great service. They always updated on the process of my vehicle and had no issues. They always updated on the process of my vehicle and had no issues. More

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The Service Manger & Commercial Service Manger & entire staff very professional & helpful with my repairs! Courteous! staff very professional & helpful with my repairs! Courteous! More

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Excellent customer service and great environment for customers. Facility very well laid out. Well maintained and very clean. customers. Facility very well laid out. Well maintained and very clean. More

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Tommy did an excellent job coordinating my oil change and inspections. I had made a last minute appointment and I was in and out 30 minutes earlier than his estimate. It was a very pleasant experience. inspections. I had made a last minute appointment and I was in and out 30 minutes earlier than his estimate. It was a very pleasant experience. More

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Amazing staff, they got my vehicle in and out with no hassle. 10/10 service and will come back again! hassle. 10/10 service and will come back again! More

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Bill Parks and Thomas Mackey were great I would recommend this place to anyone and While I was waiting I had a chance to speak to Joe Etzkorn and Donny Boros. I’ll be back for the next oil change. this place to anyone and While I was waiting I had a chance to speak to Joe Etzkorn and Donny Boros. I’ll be back for the next oil change. More

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Had a great experience with my service writer Tim, the technician Chano did great work fixing my vehicle, even had a quick chat with Tommy the service director all great people that put my mind at ease. W technician Chano did great work fixing my vehicle, even had a quick chat with Tommy the service director all great people that put my mind at ease. Would absolutely bring my vehicle back for any and all service needs! More

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