Tommy Mackey
Tommy Mackey at Napleton Ford of Oak Lawn

Tommy Mackey | Page 5

Service Manager

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.8
78 Reviews
4.8

78 Reviews

Write a Review

Dealership Experience

1 yr, 2 mos

78 Reviews of Tommy Mackey

December 12, 2025

Dealership Rating
Employee Rating

Great to work with. Kept on schedule. Very friendly service staff. So far so good o the repair. More

by Tim.mckee485
Service Price Transparency
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Recommend Dealer
Yes

December 05, 2025

Dealership Rating
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Napleton Ford of oak lawn Is the best Ford in Chicagoland area! The staff is amazing and the techs are A+ very knowledgeable! Tommy and Pj in service are wonderful people! More

by Fabo9500
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: PJ

November 29, 2025

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Employee Rating

Bill P the senior service advisor was absolutely awesome to deal with. so helpful and he was able to get the cost down .the whole service department was great to work with. More

by dvan2264
Service Price Transparency
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Recommend Dealer
Yes

November 26, 2025

Dealership Rating
Employee Rating

Service writer was very professional. He kept me updated throughout the day on my cars status. Excellent!!! More

by Noitall55
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: PJ Seratore

November 19, 2025

Dealership Rating
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I took my car in last minute and it was ready within 48 hours.. fast service .. thank you ! More

by Panella
Service Price Transparency
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Recommend Dealer
Yes

November 19, 2025

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Great service department. Tommy is always very helpful and quick to respond to any questions I may have. I love the drop-off/pick-up service they offer when my car is in for r More

by Grkniki23
Service Price Transparency
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Recommend Dealer
Yes

November 12, 2025

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Was there for some repairs & had an unexpected engine light that they were able to fix within the time frame I wanted but had to voice concern about conflicting promises made from different employees More

by Malo
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Recommend Dealer
Yes

Other Employees Tagged: Timothy Harris, Jake Pierson

November 12, 2025

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Fast and easy service. AMAZING sales people. Always good to work with and have purchased a few vehicles there More

by vicresa70
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jake Pierson

November 12, 2025

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Employee Rating

Tom was very friendly and helpful. Made my experience feel great will be coming back More

by Diana
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Recommend Dealer
Yes

November 11, 2025

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Employee Rating

This dealership is very attentive and nice. They called me to remind me of my oil change. When I got there they changed my oil checked my battery and fixed my tire. More

by fordelyssa
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Recommend Dealer
Yes
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