Tony Deluca | Page 7

Thumbs up! Thank you RT & Tony...I love my new Tacoma Truck! It has been awhile since I've driven a Toyota...glad I am back in one! Thank you RT & Tony...I love my new Tacoma Truck! It has been awhile since I've driven a Toyota...glad I am back in one! More

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Outstanding Service Both Elvis and Mr DeLuca were outstanding. They were very respectful and got the job done efficientl...everything was explained well. I would highly r Both Elvis and Mr DeLuca were outstanding. They were very respectful and got the job done efficientl...everything was explained well. I would highly recommend both of them!! More

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Whole experience This was one of the smoothest new car purchases I have ever experienced. The entire process was professional and respectful. I would highly recommend This was one of the smoothest new car purchases I have ever experienced. The entire process was professional and respectful. I would highly recommend this dealership. More

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Larry Miller Toyota does it again The wife and I just had a very satifying day at Larry Miller Toyota here in Peoria, Az. We had a trade in and were trying to find a decent behicle tha The wife and I just had a very satifying day at Larry Miller Toyota here in Peoria, Az. We had a trade in and were trying to find a decent behicle that was safe, economical, well priced and above all provides my 4'11" wife with the ability to see well while driving. We decided to look over their stock of Rav-4's since they are quite high off the ground and small enough to provide a pleasant driving experience. She fell in love with the Limited model since it was loaded with features but also allowed her to raise her seat up 2". We were attended to by a very engaging young man named Bailey who introduced himself as a vehicle expert. Within 10 minutes of sittting in the vehicl, he had run us through nearly every bell and whistle you could find on the car, answering question after question beautifully. Needless to say, we struck a very fair trade, and were even treated to a finance specialist who gave us a local credit union for financing wherein any extra money you gove at tome of payment goes to pay off the principal. Since we are way past Spring chicken stage, this was very satisfying. Within 3 hours of walking in the door, we drove out in our beautiful vehicle with a wealth of knowledge and satisfaction with our purchase. More

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Won me over We often think of car shopping as an ordeal. You have to deal with pushy sales people trying to steer you into what they want you to have vs what you We often think of car shopping as an ordeal. You have to deal with pushy sales people trying to steer you into what they want you to have vs what you want. Well, I am happy to say that this was opposite of my experience at Larry Miller Toyota. All of my questions and concerns were answered. The time that I needed to make a decision was given and the crew even stayed 2 hours past closing so I could walk out with my car the same day! Professional, engaging, curtious and fair. I will be a Customer for life. Thank you! And a huge thank you to Iman and Tony !! More

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Great service Lamar was great! He was very patient considering we just went to look. We ended up purchasing a new vehicle with his help. Tony Deluca was great as we Lamar was great! He was very patient considering we just went to look. We ended up purchasing a new vehicle with his help. Tony Deluca was great as well! More

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Excellent very impressed with Lamar Tyler The young sales agent Lamar was exceptional, helpful and professional. I am getting quote from him on a Toyota Highlander as we speak I was very imp The young sales agent Lamar was exceptional, helpful and professional. I am getting quote from him on a Toyota Highlander as we speak I was very impressed with his patience, knowledge, truly a very valuable employee. More

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Car buying experience Good car buying experience.polite knowledgeable employees. No long waits. Price could have been better but was fair and reasonable. Thanks to everyo Good car buying experience.polite knowledgeable employees. No long waits. Price could have been better but was fair and reasonable. Thanks to everyone involved in the process More

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Getting the Run-a-Round I filled out the online pre-approval application and it didn't work properly due to a glitch. (Should have stopped there) I followed up to confirm whe I filled out the online pre-approval application and it didn't work properly due to a glitch. (Should have stopped there) I followed up to confirm whether or not the received the application, the gentleman said that the finance manager would contact me asap. I was contacted within 1 hour by Mike G. who claimed to be the finance manager, we went over everything and he said that he could get me into a car that day with $0 down and payments in the low to mid $300s and interest around 10%. I left work early and drove all the way to Peoria under the assumption that I would be leaving with a car. When I got there the story changed, $0 down was still in tact but the interest would be 14.99% and monthly payment $400. (2nd opportunity to bail) He also then told me that I would have to have my wife on the loan as a co-applicant in order to secure the loan. (He never even stated that this was a problem) I told him that I needed to go home run it by the wife and would be back that night or the next day with her to finish paperwork. Mike assured me that everything would be ready to go and advised me what paperwork I needed to bring. I called the next day to set up an appointment for 7pm. When I got to the dealership with my wife Mike G. was nowhere to be found, he had prior engagements. (Unbeknownst to me) We worked with a guy named Tony. Tony had us fill out a bunch of paperwork and about 1 hour into it he came and told us that Mike had never submitted our information to the bank and that we wouldn't be able to take the car that day. (3rd chance to bail) Since then I have e-mailed, called, my wife has called and we can't get a straight answer out of anyone as far as what is going on with the car or loan. Today, (6 days later) my wife received a call (only because she called and requested a callback) Tony left her a message (while chewing food) and said "We don't have an approval for you and we don't know why." Then just hung up, no further explanation...NOTHING. This is a classic story of a predatory sales tactic saying anything they can to get you in the door whether it's true or not. STAY AWAY FROM THESE CRIMINALS!!! More

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Thank you The process is pretty painless. Went in for an oil change and came home with a new car. This is the 4th vehicle I have purchased from here. I am very The process is pretty painless. Went in for an oil change and came home with a new car. This is the 4th vehicle I have purchased from here. I am very pleased with the process and Rick takes good care of my car. He lets me know if I really need a service or if it can wait until next time. THANK YOU More

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