Tony Juarez | Page 8

I recently purchased a WRX and have to say that this was the best buying experience I have ever had in my 30 years of purchasing/leasing cars. I live in New Jersey but bought my car at Concordville Suba the best buying experience I have ever had in my 30 years of purchasing/leasing cars. I live in New Jersey but bought my car at Concordville Subaru due to the amazing response and support, which started with Mary Thompson who took my initial call. As your dealership is 90 minutes away, Mary took the time to understand all of my needs (via phone) and identified the perfect car for me. She then introduced me to Greg Gilley to take care of the pricing and ensure all of my needs were being addressed. Greg went totally above and beyond to ensure that my car was delivered on time and even gave me his cell phone number so that I could call or text him any time with questions. I took delivery on 6/27, and even though Greg was away on vacation, he and Mary ensured I would be taken care of upon my arrival. They introduced me to Tony Juarez-Centeno who was a total professional, had an upbeat personality, very polite and totally client-focused. The car was waiting for me, detailed perfectly and ready for delivery exactly when promised. Tony took the time to walk us through all of the features and address any questions my family or I had. I also had an excellent experience with the Finance Director, Tim Raysor, who was extremely organized, knowledgeable, and provided valuable guidance when going through financing options and selecting additional coverages, such as an extended warranty plan. Tim made the whole process enjoyable. Overall, unlike my experiences with several dealers near where I live, where there was no room for negotiation or care for the customer, dealing with the team at Concordville Subaru was a sheer pleasure and I wholeheartedly recommend buying or leasing a car from them. I plan to recommend them to everyone I know. Please keep up the great work and don’t change a thing! More

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Everyone was amazing, from sales to finance. Buying a car here was the easiest experience I’ve gone through since car shopping, they were upfront, knowledgeable and hassle free. The price I saw Buying a car here was the easiest experience I’ve gone through since car shopping, they were upfront, knowledgeable and hassle free. The price I saw was the price I paid and I left happy. More

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A great experience all around. Can’t say enough about the friendliness and curtesy shown by everyone involved. Can’t say enough about the friendliness and curtesy shown by everyone involved. More

by ALSOS31 Verified Customer Verified Customer

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Everyone was very helpful and welcoming. From the person answering the phone to the finance person to the salesman who took the vehicle for a test drive as I live in New York. Couldn’t ha From the person answering the phone to the finance person to the salesman who took the vehicle for a test drive as I live in New York. Couldn’t have had a better experience. Definitely will highly recommend and purchase again More

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Great service and sales team is excellent. No pressure and excellent service and management was great to work with. No pressure and excellent service and management was great to work with. More

by DAVID10STEIN Verified Customer Verified Customer

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Excellent service and communication through the entire sales process. Professional and customer focused. Would recommend sales process. Professional and customer focused. Would recommend More

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Tony was so personable, knowledgeable, and helpful throughout the entire process of purchasing our first Subaru. He greeted us as we walked in and answered all of our questions without pressuring us a throughout the entire process of purchasing our first Subaru. He greeted us as we walked in and answered all of our questions without pressuring us at all. We felt well taken care of and left feeling like we had made a friend. Thank you, Tony! More

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Tony had great service and was very knowledgeable about the car! Tony was not pushy as a salesman and ask me the right questions to understand my lifestyle so I could decide what was best for me. the car! Tony was not pushy as a salesman and ask me the right questions to understand my lifestyle so I could decide what was best for me. More

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Just purchased a used toyota from the dealer and asked if they could do a transmission service since they are a Subaru dealer they took it to the toyota dealer, I thought that was honorable since they could they could do a transmission service since they are a Subaru dealer they took it to the toyota dealer, I thought that was honorable since they could have said they did it themselves. I'm not sure everyone would have done that. More

by merric Verified Customer Verified Customer

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Fantastic service, I didn’t know what I was doing at first, so I appreciated all the help. first, so I appreciated all the help. More

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