Tony Lang | Page 9

The service was excellent and the people who worked at the desk were courteous and polite. My car was serviced in an unbelievable amount of time. I was happy that it was a brief time of waiting. I am also the desk were courteous and polite. My car was serviced in an unbelievable amount of time. I was happy that it was a brief time of waiting. I am also impressed with the waiting room. The choices, in regard to refreshments, were amazing! Thankyou to all the staff. I will be using your dealership again and I will recommend it to my friends. More

by yingjou3@aol.com Verified Customer Verified Customer

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Very happy with Ferman Chevy, will continue to come back and get my vehicles serviced and get my vehicles serviced More

by crschultz390 Verified Customer Verified Customer

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Ferman Chevrolet is always professional, friendly and timely. I always feel welcome and know I am in good hands. timely. I always feel welcome and know I am in good hands. More

by john.tomlin Verified Customer Verified Customer

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It was super easy to set an appointment when I got to the dealership the staff was super friendly and very respectful of my time. dealership the staff was super friendly and very respectful of my time. More

by huntermonteverde Verified Customer Verified Customer

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Excellence in customer service! The due diligence on me behalf was extraordinary. I am grateful The due diligence on me behalf was extraordinary. I am grateful More

by Yvy Peck-Klimis Verified Customer Verified Customer

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Everyone is always so easy to work with and helpful! We have purchased many family vehicles through Ferman Tarpon Springs over the years! We have purchased many family vehicles through Ferman Tarpon Springs over the years! More

by DebraHUGULEY76 Verified Customer Verified Customer

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I hate writing a bad review but because this dealer is so insistent (texting) on a review, here it is. I took my new truck for routine maintenance, lube/oil/filter and tire rotation. After completion of th insistent (texting) on a review, here it is. I took my new truck for routine maintenance, lube/oil/filter and tire rotation. After completion of the service, I noticed the front driver side wheel was damaged and scratched.. I know this damage was not there prior to my visit cause I walked the truck prior to drop off with the “Guest Relations Manager,” I even inquired about fixing a different wheel on the passenger side.. which they declined to repair. After calling back and then returning the next day to have them inspect the wheel I was told by the service department that he would have to get ‘additional approval’ from management…and he’d get back to me the next day. Of course that call never came, I contacted the service manager directly and he denied the damage occurred at the dealership and refused the pay for the repair…. What ever happen to taking care of the customer? This is a minor repair and minimal cost in the end, but instead they have now lost my business forever! More

by JKEMNITZER Verified Customer Verified Customer

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My Husband took it in. He was pleased. We just moved to Oklahoma on August 27th. But we do have a Chevrolet dealership right close to us. Thank you!! He was pleased. We just moved to Oklahoma on August 27th. But we do have a Chevrolet dealership right close to us. Thank you!! More

by Sandra Kirtley Verified Customer Verified Customer

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Chance in sales and Steve in service are always top notch not to mention Ed at the top who is always great to work with too not to mention Ed at the top who is always great to work with too More

by dwj2776 Verified Customer Verified Customer

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Absolute worst service department we’ve ever experienced. Tried to deny warranty work, provided no documentation on service completed. Tried to tell us that we needed to go out to the lot and find our own ve Tried to deny warranty work, provided no documentation on service completed. Tried to tell us that we needed to go out to the lot and find our own vehicle. Do not recommend this dealer. More

by dbelcher5761 Verified Customer Verified Customer

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