Tony Lang | Page 8

Excellent Service Department always comes through for us. This time it was problems with our Sirrus Radio connection. Thanks You Ferman Chevrolet once again. This time it was problems with our Sirrus Radio connection. Thanks You Ferman Chevrolet once again. More

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Person in service quickly showed me why car would periodically slightly jerk to left which was only an automatic adjustment, when on, to keep car in lane. Ferman had already addressed previously wit periodically slightly jerk to left which was only an automatic adjustment, when on, to keep car in lane. Ferman had already addressed previously with an alignment, which turned out needed to be done. Ferman reps have always been patient and perseverant when we came in with any of our concerns. Excellent staff to work with. Management person is who I worked with but not sure if it was Kyle. More

by mrscottiedog Verified Customer Verified Customer

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No customer service. I have a nail with fix a flat in one tire after being serviced for 3 weeks. No offer to replace tire and denied that this could have happened at Ch I have a nail with fix a flat in one tire after being serviced for 3 weeks. No offer to replace tire and denied that this could have happened at Chevy, therfore, it could have only been me if Chevy is not at fault. I do not own fix a flat and never had an issue with any tires. Tony was my assistant and I felt belittled and was not treated as a valued customer of Chevy. I am just another number. I should be offered a new tire at no charge to me and this would have all been fine and we all go on our merry way with a five star review for CUSTOMER SERVICE. More

by kancersux Verified Customer Verified Customer

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Always helpful, friendly and knowledgeable. They helped put together a great deal, exactly what we wanted. They helped put together a great deal, exactly what we wanted. More

by john.tomlin Verified Customer Verified Customer

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Have dealt with this dealership for many years. But many cars. Always treated well and have received good deals. But many cars. Always treated well and have received good deals. More

by wjean617 Verified Customer Verified Customer

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I always have a good experience with bringing my vehicle to their service department. The service personnel are very attentive and pleasant. The service has always been completed when promised. to their service department. The service personnel are very attentive and pleasant. The service has always been completed when promised. More

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I made an appointment to check the engine light on and air conditioning system. 8::00 a.m. my truck was there already and they did not address the problem. Around 2 or 3 o'clock service advice me to mak air conditioning system. 8::00 a.m. my truck was there already and they did not address the problem. Around 2 or 3 o'clock service advice me to make another appointment date. Not good... More

by weng_hope Verified Customer Verified Customer

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Very honest, professional, personal, right on time. I felt I was in good hands from the beginning until our visit was over. Extremely satisfied. The service manager was outstanding.(Tony Lang) I felt I was in good hands from the beginning until our visit was over. Extremely satisfied. The service manager was outstanding.(Tony Lang) More

by WILLIAMSELECTRIC2000 Verified Customer Verified Customer

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The service reps are the best I have ever dealt with. Sorry you lost the best service manager, Billy M. You had. Sorry you lost the best service manager, Billy M. You had. More

by Walt Verified Customer Verified Customer

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Car was clean and the work was great! And thanks for washing the dirty car! And thanks for washing the dirty car! More

by BBMUNDAY Verified Customer Verified Customer

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