Frank Trahan
Frank Trahan at Mac Haik Chevrolet

Frank Trahan

Express Service Manager

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.6
42 Reviews
4.6

42 Reviews

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42 Reviews of Frank Trahan

June 17, 2026

Dealership Rating
Employee Rating

Larry and Frank, did a great job explaining the course of action for the problem I'm having. More

by DAVID@NETTLESCO.COM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Larry Lebeck

Jun 17, 2026

Mac Haik Chevrolet responded

We’re glad Frank helped explain the course of action for your Chevrolet Tahoe. Thank you for the five-star rating. Please let us know if there’s anything else we can assist with. That Great Mac Haik Feeling Antione Burks, General Manager

June 15, 2026

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Mark, Robert, and Frank were incredibly kind, accommodating and helpful. I always have a very positive experience when I need service for my Tahoe. Thank you! More

by HILLARYMOREFIELD
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Recommend Dealer
Yes
Jun 15, 2026

Mac Haik Chevrolet responded

It’s wonderful to hear that Mark, Robert and Frank provided such kind, accommodating service for your Chevrolet Tahoe. We appreciate your continued visits and look forward to assisting you again. That Great Mac Haik Feeling Antione Burks, General Manager

May 22, 2026

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Super friendly. Made my oil change quick and easy. Will be coming back for future work More

by Bradleymaddox
Service Price Transparency
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Recommend Dealer
Yes
May 22, 2026

Mac Haik Chevrolet responded

Thank you for sharing your feedback. We’re glad our team provided a friendly and efficient oil change for your Ford. We look forward to helping with any future maintenance. That Great Mac Haik Feeling Antione Burks, General Manager

May 15, 2026

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Always so glad to have carlos help us when coming to Mac Haik for any services our vehicles need. He is always so attentive hard working but also acknowledges the sense of urgency people have when having li More

by 05JENNIFER.LOPEZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Johnson, Carlos Murillo

May 15, 2026

Mac Haik Chevrolet responded

We’re delighted to hear that Carlos provided attentive service and kept you informed about upcoming maintenance for your Chevrolet. We understand the urgency of service visits when you have little ones in tow, and we’re glad Carlos was able to accommodate your schedule. Thank you for choosing us, and we look forward to supporting your future service needs. That Great Mac Haik Feeling Antione Burks, General Manager

November 17, 2025

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It was great performance and everything is good fr and no more problems at all More

by HESOCOOL78
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Recommend Dealer
Yes
Nov 17, 2025

Mac Haik Chevrolet responded

Thanks for sharing about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

September 04, 2025

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Professional and Courteous. Friendly and made sure I was aware of the process and how much time it could take. Also offered a ride if I didn't want to wait. More

by ameliathompsonherndon
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Larry Patterson

Sep 04, 2025

Mac Haik Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 13, 2025

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All the employees are very respectful, courteous and kind they got to you fast got the job done right , everyone that helped me gets five stars, thanks to the legendary Robert Wolf. More

by nealhahn1965
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Wolf, Brad Kny

Aug 13, 2025

Mac Haik Chevrolet responded

Thank you for choosing Mac Haik Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! That Great Mac Haik Feeling Brian Caldwell, Service Director

August 11, 2025

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These guys and gals work so hard to make sure every customer is well taken care of in a timely manner. Thank More

by cruth3
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Mac Haik Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mac Haik Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. That Great Mac Haik Feeling Brian Caldwell, Service Director

June 25, 2025

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Service department is excellent. I specifically appreciate Frank Trahan, he works hard to ensure customers are satisfied and also when you have a complex issue such as mine, he made More

by LANCEF
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Brad Kny

Jun 25, 2025

Mac Haik Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mac Haik Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. That Great Mac Haik Feeling Brian Caldwell, Service Director

June 20, 2025

Dealership Rating
Employee Rating

I took my vehicle for a oil change, my vehicle was in and out at no time. The staff is very friendly and very attentive to your needs. I will definitely come back for all my car needs. I am very happy More

by ndiaz01
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2025

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

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