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Tony McPhail

Overview Reviews (180) Inventory (1211)

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Tony McPhail

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.9

180 Reviews

Overview Reviews (180) Inventory (1211)

4.9

180 Reviews

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180 Reviews of Tony McPhail

November 07, 2025

Dealership Rating

Employee Rating

Everybody’s really nice. I’m very professional. It was very smooth with no issues I’m very professional. It was very smooth with no issues More

by MATREVINO70

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Billy Cassels, Juan Godinez, Christian Diaz

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Nov 07, 2025 -

Mac Haik Chevrolet responded

Thanks for sharing about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

October 21, 2025

Dealership Rating

Employee Rating

30 years of a great service relationship with this dealer. Very competitive on tires and maintenance. dealer. Very competitive on tires and maintenance. More

by J-MCR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Cox

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Oct 21, 2025 -

Mac Haik Chevrolet responded

Thank you for choosing Mac Haik Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! That Great Mac Haik Feeling Brian Caldwell, Service Director

October 05, 2025

Dealership Rating

Employee Rating

Mac Haik Chevrolet has great employees that care about the customer experience. They are as accurate as possible in describing costs, timing of repairs/ service, and issues. I give them a thumbs up! the customer experience. They are as accurate as possible in describing costs, timing of repairs/ service, and issues. I give them a thumbs up! More

by keithwjacobson

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark McQuiggin , Jesus Botello

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Oct 05, 2025 -

Mac Haik Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. That Great Mac Haik Feeling Brian Caldwell, Service Director

October 01, 2025

Dealership Rating

Employee Rating

I am very happy their customer service and doing their job professionally keep it up job professionally keep it up More

by Solo1101

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bryan Lacy, Carlos Murillo

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Oct 01, 2025 -

Mac Haik Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mac Haik Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. That Great Mac Haik Feeling Brian Caldwell, Service Director

September 23, 2025

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Employee Rating

I was treated as a valued customer. My tire was replaced within a few minutes.: My tire was replaced within a few minutes.: More

by BONJOUR89

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 23, 2025 -

Mac Haik Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! That Great Mac Haik Feeling Brian Caldwell, Service Director

September 14, 2025

Dealership Rating

Employee Rating

Have a great experience with the service team and Tony. They always take good care of my car. They always take good care of my car. More

by NeoBlOoD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Sep 14, 2025 -

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

September 04, 2025

Dealership Rating

Employee Rating

Went in for an oil change and other services for my truck. Employees were very helpful in my visit. truck. Employees were very helpful in my visit. More

by RONALDOCHOA6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Sep 05, 2025 -

Mac Haik Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mac Haik Chevrolet, we look forward to having you as a valued customer for many years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

August 28, 2025

Dealership Rating

Employee Rating

I’ve had the experience of working with Brad twice within the last month. Throughout the entire process, he kept me informed of what was going on with my vehicle. His explanations were very thorough. He insu the last month. Throughout the entire process, he kept me informed of what was going on with my vehicle. His explanations were very thorough. He insured that I had either a rental vehicle or a loaner because he was understanding of my need for a vehicle to transport my children to their various activities. More

by JUANDE.HARVEY

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dee Burns, Brad Kny

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Aug 29, 2025 -

Mac Haik Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 23, 2025

Dealership Rating

Employee Rating

They've always been respectful of my time and got me in and out fairly quickly. and out fairly quickly. More

by LAUREN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Collins

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Aug 24, 2025 -

Mac Haik Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 20, 2025

Dealership Rating

Employee Rating

The dealership had the truck I wanted and agreed to the price I wanted to pay. Great dealer. price I wanted to pay. Great dealer. More

by DSVEGA

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: AJ Flores, Aa’kira Cooks

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Aug 20, 2025 -

Mac Haik Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! That Great Mac Haik Feeling Antione Burks, General Manager

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