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Mercedes-Benz of Hagerstown
Hagerstown, MD
2,545 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 05, 2025
Barry was very helpful, even when it was not his working
day he came and helped us and we could make it to buy my lovely car :)
All people were very nice and helpful in Hagerstown Mercedes.
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by kian.rozita
Employees Worked With
September 05, 2025
Impeccable service!
Rob is very knowledgeable and personable. He was very patient throughout the entire transaction.
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by MichelleBarthelme
September 04, 2025
I purchased a car from Barry London from out of state.
He took great care of me, and prepared the car beautifully for my pick up date. He gave me a very thorough demonstration of all the features, and ans
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by Andrea from Boston MA
Employees Worked With
Dealership Inventory (69 Vehicles)
2026 Mercedes-Benz GLA 250
new
MANUFAKTUR Patagonia Red Metallic exterior
Automatic
All-wheel Drive
2025 Mercedes-Benz GLE 350
new
Obsidian Black Metallic exterior
Automatic
All-wheel Drive
Photos & Amenities
- After Hours Drop-Off
- Drive-In Service
- Free WiFi
- Free Coffee
- Free Drinks
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Instant Financing
- Authorized Parts Store
- Home Delivery
- Pet Friendly
- Shuttle Service
- Virtual Appointments
- Vehicle Sanitization
- Television
- Home Test Drives
