Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Hagerstown
Hagerstown, MD
2,681 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 18, 2026
Barry was very knowledgeable and friendly.
He took the time to make sure that we were comfortable with all of the features. We are so excited about our new car.
More
by alindner1974
October 10, 2026
I had a wonderful experience at Hagerstown Mercedes Benz!
Chris was very helpful and responsive.
More
by theresa.r.whitesel
October 10, 2026
Excellent quality services at Mercedes-Benz of
Hagerstown, MD! Their service department is fantastic - from your initial call, to scheduling an appointment, their service advisors are attentive an
More
by Philip
Employees Worked With
Other Employees :
I don't recall my technicians name but, suffice to say, s/he is included in my review. Thank you, for all that you do! I almost forgot, Cody! My parts guy! He's the best, thank you, Cody!
Dealership Inventory (68 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Drive-In Service
- Free WiFi
- Free Coffee
- Free Drinks
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Instant Financing
- Authorized Parts Store
- Home Delivery
- Pet Friendly
- Shuttle Service
- Virtual Appointments
- Vehicle Sanitization
- Television
- Home Test Drives
