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Tony Oliva
Tony Oliva at Phil Fitts Ford & Lincoln
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Tony Oliva | Page 2

Body Shop Manager

Phil Fitts Ford & Lincoln

3250 Wilmington Road
New Castle, PA 16105

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5.0
131 Reviews

I have been working at Phil Fitts Ford & Lincoln for about one year. I enjoy old cars and doing gardening work in my yard. I am a granddad and love to spend time with my grandchildren. I enjoy watching my favorite movie, The Godfather. Stop in and see me at Phil Fitts Auto Body Shop for your repair needs.

Languages Spoken

English English

5.0

131 Reviews

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131 Reviews of Tony Oliva

February 20, 2024

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Employee Rating

This is my second truck from Phil Fitts Ford. This one is brand new. Dan D the salesman was fantastic to deal with. I’ll be buying all my vehicles from Phil Fitts Ford. Great owner all the way do More

by Jrude4732
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Altman, Mike Hietsch, Brian Grantham, Dan Duncan , Kate Elliott

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Feb 20, 2024

Phil Fitts Ford & Lincoln responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Dan delivered such a great experience! Thank you from the Phil Fitts Family

January 02, 2024

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Employee Rating

The service is exceptional. Tony in the body shop is a remarkable worker who goes above and beyond. Pam is exceptional as well. More

by dsoom439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jan 02, 2024

Phil Fitts Ford & Lincoln responded

Thank you for taking the time to share your thoughts on working with Tony, Pam, and our team. We're glad to hear we delivered such a great experience! Thank you from the Phil Fitts Family

September 03, 2023

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Employee Rating

Very experienced and efficient. The salesman we had knows his stuff in selling cars. We always get the same salesman. This time we bought a Lincoln. More

by dlbooth51
Recommend Dealer
Yes

Other Employees Tagged: Albee Mangino , Becki Davison, Kevin Whitty, Ken Carter

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Sep 05, 2023

Phil Fitts Ford & Lincoln responded

Thanks for sharing about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

August 27, 2023

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salesman Albee is the best we will come to and buy and every one was very friendly helpful we will be back More

by FRANKLAAKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Albee Mangino , Paula was very very friendly and helpful!!

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Aug 28, 2023

Phil Fitts Ford & Lincoln responded

Thanks for your feedback on your recent visit to Phil Fitts Ford & Lincoln. It's great to hear that Albee was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you from the Phil Fitts Family

Aug 28, 2023

FRANKLAAKS responded

will be back

April 12, 2023

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Employee Rating

Awesome service. Did not expect them to clean the vehicle!!! Super friendly and helpful through the entire process. More

by johnmccorkle1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 13, 2023

Phil Fitts Ford & Lincoln responded

Thank you for your business and this review, John. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you from the Phil Fitts Family

January 13, 2023

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I always get the best experience at Phil Fitts. My car looks amazing like new More

by donofrio4201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Whitty

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Jan 15, 2023

Phil Fitts Ford & Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin and Tony met your expectations. Thank you for choosing Phil Fitts Ford & Lincoln, we look forward to having you as a valued customer for many years to come! Thank you from the Phil Fitts Family

June 28, 2022

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Employee Rating

Phil Fitts Ford had wonderful communication and were very flexible with scheduling. They truly make you feel like family. More

by ShafeAF41
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hietsch, Brian Hietsch , Becki Davison

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Jun 29, 2022

Phil Fitts Ford & Lincoln responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

June 22, 2022

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Employee Rating

The team made the process of buying a car smooth. Everyone was helpful and professional. More

by anapas1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Albee Mangino

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Jun 23, 2022

Phil Fitts Ford & Lincoln responded

Thanks for sharing your thoughts about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

May 21, 2022

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Employee Rating

Tony Oliva has always taken great care of me and my vehicle restorations. I have all my auto body work done by Tony. His work is Outstanding!!! More

by boonjab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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May 23, 2022

Phil Fitts Ford & Lincoln responded

Thank you so much for your excellent review! We are so glad that Tony had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Phil Fitts Ford & Lincoln. Please don't hesitate to reach out if you need anything else. Thank you from the Phil Fitts Family

May 21, 2022

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Employee Rating

Had accessories installed by the collision department and had to immediately return just after getting home after checking out my new accessories. The problem was fixed quickly but I'm not confident that th More

by HamSlice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Helpful 3
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May 26, 2022

Phil Fitts Ford & Lincoln responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Thank you from the Phil Fitts Family

May 26, 2022

HamSlice responded

Phil Fitts had that opportunity when I returned to correct the issue, you can not pay me for a good review. This review is accurate and fair to what I experienced during my visit. Ford's website publishes labor cost for accessories and I was charged more than double what the website states. The accessories were not installed correctly and I fixed it myself even after bringing it back a second time. I didn't feel bringing it back a 3rd time would do anything but waste more of my time. I won't be buying any accessories or have them installed at this location.

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