Tony Pagano | Page 3

I have been using Plaza Cadillac for the last 15 to 20 years so that should tell you how satisfied I am with this dealership, the salesman I have been seeing is a very nice and knowledgeable person and al years so that should tell you how satisfied I am with this dealership, the salesman I have been seeing is a very nice and knowledgeable person and always makes sure that I am pleased and satisfied with the service. The people at the service department are always welcoming and eager to help you. More

by richcast Verified Customer Verified Customer

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Very nice people in Service as well as sales. Allways great service. They keep you informed. Allways great service. They keep you informed. More

by ALAN44 Verified Customer Verified Customer

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As close as family that I’ve dealt with for years…. .great & sincerely personal company .great & sincerely personal company More

by JOE Verified Customer Verified Customer

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Plaza Cadillac is the Perfect size Dealership. A great selection of New and Pre-owned vehicles. Since purchasing several new Cadillacs at Plaza, beginning in 2017, they have become my personal A great selection of New and Pre-owned vehicles. Since purchasing several new Cadillacs at Plaza, beginning in 2017, they have become my personal preference when it comes to Sales but more so after the Sale, it's all about the Service that makes them Outstanding. More

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Great service. Honest pricing . Always treated with respect . Could easily been taken advantage of but no. Honest pricing . Always treated with respect . Could easily been taken advantage of but no. More

by johnjrdesant Verified Customer Verified Customer

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Service dept is great The service writers are knowledgeable and most have worked there for years! From the service director down everyone gives great customer service! knowledgeable and most have worked there for years! From the service director down everyone gives great customer service! More

by rls4fandi Verified Customer Verified Customer

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Excellent service center with a great staff open my car because the hood would not release they installed a new cable in hood release latch and I was on my way because the hood would not release they installed a new cable in hood release latch and I was on my way More

by BOBSKI1961 Verified Customer Verified Customer

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This is not my first vehicle purchased from Plaza Cadillac. Been dealing with Tony (now GM) and Rick (salesperson) for many years and cadillac purchases. There are closer Cadillac dealerships - but Cadillac. Been dealing with Tony (now GM) and Rick (salesperson) for many years and cadillac purchases. There are closer Cadillac dealerships - but we have always been treated with honestly, courtesy and professionalism consistently when looking to trade in and purchase a new car. Also, not my first Cadillac vehicle - my first ones started in Virginia, then Miami, and now up in North/Central Florida. The dealership is an hour each way for us to drive - and not only purchase from Plaza but return for servicing as well. So I have to state - the delivery/cleaning/add-ons of the 2024 we purchased new didn't go as smoothly as in the past. BUT - the team made it right when I brought it back to them. No hassles, arguments, etc., they apologize and then make it right. Part of the issue was the dealership has new car-prep/detailers and I think not as great as in past. Hopefully the ownership of the dealership will address this as I'm sure they want to be in great standing with its new and return customers. Lastly, I love being back into a Escalade - I "slipped" when purchased new vehicle and traded in my 2019 Escalade ESV for a BMW X7. I like the vehicle - but was never IN LOVE with it. Traded it in after 2 years for the 2024 ESV and love my new BEAST as I've named it. Thanks for the opportunity to submit my comments and thanks again to Rick and Tony for making me happy to be with Plaza Cadillac. More

by smcolivas Verified Customer Verified Customer

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Plaza Cadillac since I purchased my Cadillac has been nothing but professional. Surprising, the cost of repairs and service has been very reasonable. The Staff have been very accommodating, profession nothing but professional. Surprising, the cost of repairs and service has been very reasonable. The Staff have been very accommodating, professional, I can’t say enough how happy I’m with the dealership. Sincerely Nick Pallitto More

by NPALLITTO Verified Customer Verified Customer

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Excellent experience throughout the entire car buying process, from the moment I reached out over the internet, to multiple phone contacts, personal interactions, negotiations, the contract, and pickup o process, from the moment I reached out over the internet, to multiple phone contacts, personal interactions, negotiations, the contract, and pickup of the vehicle. I highly recommend Plaza Cadillac! More

by DB Johnson Verified Customer Verified Customer

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