Tony Perkins
Tony Perkins at Heiser Ford Lincoln

Tony Perkins | Page 2

Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.4
59 Reviews
4.4

59 Reviews

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59 Reviews of Tony Perkins

December 19, 2024

Dealership Rating
Employee Rating

I feel that Michael Wemmer did an acceptable and understandable job explaining the process of repairing my Ford. The support staff that he had at the time I was there not so much. I was told the par More

by tmatthewsmona
Service Price Transparency
Service Time
Recommend Dealer
No

Other Employees Tagged: Michael Wemmer

Dec 23, 2024

Heiser Ford Lincoln responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

December 09, 2024

Dealership Rating
Employee Rating

Phil is the greatest lube technician I’ve seen at this dealership. All of the service advisors helped me with everything needed. 11/10 would recommend. They actually let me pull my harley in. When they s More

by ford enthusiast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Alex Serak, Tom Ikert, Gordon Custer, Jesus Vazquez , Joseph Vicari Jr., Michael Wemmer

Dec 09, 2024

Heiser Ford Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Phil met your expectations. Thank you for choosing Heiser Ford Lincoln, we look forward to having you as a valued customer for many years to come! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

December 09, 2024

Dealership Rating
Employee Rating

I was well taken care of at the dealership. Happy to work with the customer service . Especially Tim Tennessee, he was actually a good hard.Working person very outgoing very professional More

by Erobles-ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lawrence Bledsoe, Robert Petit

Dec 09, 2024

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

December 03, 2024

Dealership Rating
Employee Rating

.Heiser has been my go to Dealership for years Always good service and customers always come first. Keep up the good work. More

by BELINDA1948
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Heiser Ford Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

November 25, 2024

Dealership Rating
Employee Rating

Tony was very helpful and showed that he really cared about my needs and concerns. Please keep this guy around. More

by tony_perkins88
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 25, 2024

Heiser Ford Lincoln responded

Tony, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

November 24, 2024

Dealership Rating
Employee Rating

Good together go all the time all good together go for it all the time More

by CRAIGMALLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Alex Serak , Lawrence Bledsoe, Robert Petit, Marco Villa, Michael Wemmer

Nov 25, 2024

Heiser Ford Lincoln responded

Craig, Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

November 09, 2024

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Employee Rating

This dealership has lost my trust. My car was not serviced properly. No one has contacted me about a new tire that I need. More

by VONLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 14, 2024

Heiser Ford Lincoln responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

November 03, 2024

Dealership Rating
Employee Rating

The sales and service department are both doing a great job. The service department will pick up and deliver your vehicle. They will even come out to your house or job nd work on it there. The sales proces More

by M.L.WEMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Serak, Chad Formico, Devin Spielman, Bassim Farhoud , Joseph Vicari Jr., Michael Wemmer

Nov 04, 2024

Heiser Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

October 19, 2024

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Employee Rating

I been going to this dealership for over 20 years so I love it and they are very nice More

by MGLORIA896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Serak , Derrick Bey, Marco Villa

Oct 20, 2024

Heiser Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Ford Lincoln. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

September 03, 2024

Dealership Rating
Employee Rating

This was one of the worst experiences I ever had in my whole entire life! The fact that they had my car from January to August without really helping me much is wild to me, but you can’t find good service More

by f_shaquan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Quick, Alex Serak , Derrick Bey, Lawrence Bledsoe, Landon Hill, Marco Villa, Michael Wemmer

Sep 04, 2024

Heiser Ford Lincoln responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

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