Tony Rogers
Tony Rogers at Bryan College Station Toyota

Tony Rogers | Page 23

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
249 Reviews
4.9

249 Reviews

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249 Reviews of Tony Rogers

December 09, 2024

Dealership Rating
Employee Rating

Stop trying to fix something that is not broken; You have taken your online appointment scheduling program from an understandable format to a confusing mess. ThNK YOU More

by mnmdear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Hausenfluck

Dec 09, 2024

Bryan College Station Toyota responded

Thank you for sharing your feedback. We apologize for the frustration caused by the changes to our online appointment scheduling system. We understand how important it is to have a simple and user-friendly experience. Your input is valuable, and we will take it into consideration as we work to improve the system. If you need assistance scheduling an appointment, please don’t hesitate to reach out directly, and we’ll be happy to help. Customer Relations Manager customerservice@purdygroupusa.com

December 07, 2024

Dealership Rating
Employee Rating

I am Satisfied with Tony. He seems honest and doesn’t try to trick me More

by CWELCHSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Bryan College Station Toyota responded

We're elated to hear that you had a positive experience with Tony! Thank you for sharing your feedback with us, and we hope to serve you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

December 03, 2024

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Employee Rating

Tony Rogers was very courteous and friendly, as usual. He explained everything. I always enjoy working with him. More

by sam.stitt
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Bryan College Station Toyota responded

We're thrilled to hear that Tony provided you with excellent service. Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

November 23, 2024

Dealership Rating
Employee Rating

This dealership always has friendly, honest and fast service. The service advisors always keep you updated so you know what to expect. More

by lisa.marie.even
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Broesche, Tanner Gregory

Nov 26, 2024

Bryan College Station Toyota responded

We're glad to hear you had a great experience with us! We appreciate your loyalty and look forward to working with you again soon! Customer Relations Manager customerservice@purdygroupusa.com

November 17, 2024

Dealership Rating
Employee Rating

Given only 1 fab at purchase. Took 8 wks to get the TX tags. Salesman never answered ph. calls or returned them. Cnty Tax office never received my efile tag request? Had 2 service More

by KYOSHIMONTOYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Aaron Douglas, Ron Broesche

Nov 18, 2024

Bryan College Station Toyota responded

We apologize for the delays and communication issues you experienced throughout the process. This is certainly not the level of service we strive to provide. We will review your feedback internally to ensure better communication moving forward. If there's anything else we can do to assist, please don't hesitate to reach out directly. We appreciate your business and hope to serve you better next time. Customer Relations Manager customerservice@purdygroupusa.com

November 17, 2024

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Great job as always. Friendly and efficient people. Will return in the future as needed. More

by lalynch333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russell Karli

Nov 18, 2024

Bryan College Station Toyota responded

We're thrilled to hear about your great experience with us! Thank you for choosing us, and we look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

November 11, 2024

Dealership Rating
Employee Rating

You got us in and took care of the problem within the hour. Thank you More

by bettyjoyce1950
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Bryan College Station Toyota responded

Thank you for your kind words! We’re so glad to hear we were able to resolve the issue quickly for you. Your satisfaction is our priority, and we appreciate you giving us the opportunity to assist you. If you need anything else, don’t hesitate to reach out! Customer Relations Manager customerservice@purdygroupusa.com

November 08, 2024

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Everything goes so quick and efficient every time I take my car! Thank you all! More

by ruizjen4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Hausenfluck

Nov 11, 2024

Bryan College Station Toyota responded

We're elated to hear that everything goes quickly and efficiently every time you visit us! Thank you for your kind words! Customer Relations Manager customerservice@purdygroupusa.com

October 30, 2024

Dealership Rating
Employee Rating

Wow. What a difference from our dealership service departments. This needs to be the model for all other service departments. Well worth the drive past More

by Cjabbe2002
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Bryan College Station Toyota responded

Wow, thank you so much for this wonderful feedback! We are truly honored to be your preferred service stop, even with others closer by. Knowing that our dedication to excellent service stands out to you means everything to our team. We’re looking forward to being here for you anytime you need us! If you ever need anything, we are just one call away!

October 26, 2024

Dealership Rating
Employee Rating

I’m very pleased with my service. Tony is very nice and professional. I’m in and out quickly. More

by SHERRIESCHEPIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Bryan College Station Toyota responded

It’s fantastic to hear that you’re pleased with your service! Tony is a true asset to our team, and we are glad he made your visit quick and pleasant. We always aim to provide efficient service, and your feedback means a lot to us. Looking forward to seeing you again!

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