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![Tony Seibert at Lithia Chrysler Jeep of Reno](https://cdn-user.dealerrater.com/images/dealer/11447/employees/f87ffcde64ed.jpg)
Languages Spoken
English
206 Reviews
Write a Review206 Reviews of Tony Seibert
November 09, 2023
I never have to worry about what gets done when I bring my vehicles to Tony. my vehicles to Tony. More
Other Employees Tagged: Dana Silva , Gus Garcia
November 08, 2023
Excellent service writer as he explained everything in detail both when I drooped off and picked up my vehicle. I’ll definitely be back next time I need service!! detail both when I drooped off and picked up my vehicle. I’ll definitely be back next time I need service!! More
Other Employees Tagged: Dana Silva, Charles Sebastian, Robert Pearce , Ben was my service writer but his name and photo were not included
November 08, 2023
Easy to schedule appointments Friendly staff, they always go over the work order too make sure all was done correctly always go over the work order too make sure all was done correctly More
Other Employees Tagged: Dana Silva, Charles Sebastian, Robert Pearce
November 05, 2023
I made an error about the time of my appointment for oil change. Bob went above and beyond to squeeze me into the line up and get my service done change. Bob went above and beyond to squeeze me into the line up and get my service done More
Other Employees Tagged: Dana Silva, Joe Rivera, Charles Sebastian, Robert Pearce
November 05, 2023
Tony was friendly and professional. Online scheduling is a xxxx show. Seems like a simple fix in a computer age. Clearly dealership like putting there high priced services somewhere els Online scheduling is a xxxx show. Seems like a simple fix in a computer age. Clearly dealership like putting there high priced services somewhere else. More
November 04, 2023
They did a tire rotation but didn’t bother to SET TIRE PRESSURE TO SPEC but on the bill it said they did it. I left and figured I’d do It myself instead of going back in there. I’ve tried getting out of t PRESSURE TO SPEC but on the bill it said they did it. I left and figured I’d do It myself instead of going back in there. I’ve tried getting out of the lifetime oil changes because of how horrible the customer service is. This is the first time I actually had someone nice attend me BUT they didn’t fully service my Jeep AGAIN. Usually I get horrible customer service AND they “forget”to do something in the service department too. I check my jeep beforehand since they always say they did something that they didn’t. Last time they left a random wrench under my hood. Another time they said they rotated my tires but they didn’t (I’ve learned to mark my tires beforehand). The guys at the service desks are just as much of a headache as the ones pretending to service cars. There’s always a bunch of guys at their desks but they just ignore me. I honestly don’t even know where to stand since it’s such an awkward layout. I’ve tried approaching a random desk in the past and they say they’re busy or someone else will attend me. It’s usually this short skinny guy who seems to always look miserable and doesn’t want to be bothered who ends up attending me. I noticed the miserable one took over after Jared (the nice one) so instead of having to deal with him, I decided to leave when I noticed that my jeep didn’t get fully serviced. I love my jeep but I just wish I got it someplace else. Even the day I got my brand new jeep I got horrible customer service. To have to go back for oil changes is honestly worse than going to the dmv for me. I’d choose any other Jeep dealer if I could do it again, I’d rather drive to Carson city instead of the one 7 minutes away from my house. More
Other Employees Tagged: Dana Silva, Charles Sebastian, Robert Pearce
November 01, 2023
Helpfull people around & friendly and good customer service… i love the car i buy from them service… i love the car i buy from them More
Other Employees Tagged: Dana Silva, Charles Sebastian, Robert Pearce
November 01, 2023
Dealer they were really helpful to resolve my mecanic problem and Suply all my needs problem and Suply all my needs More
Other Employees Tagged: Dana Silva, Charles Sebastian, Robert Pearce
November 01, 2023
Always professional and communicate without ambiguity. Ben always goes above and beyond to ensure the best interaction and service possible. Ben always goes above and beyond to ensure the best interaction and service possible. More
Other Employees Tagged: Charles Sebastian , Ben Owens
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