Tonya Stiver

They did well keeping me updated, professional and courteous, I would go back again.\nAs we always use toyota dealerships courteous, I would go back again.\nAs we always use toyota dealerships More

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The dealership is warm and welcoming. Professional, courteous and friendly in all aspects of the operation, Professional, courteous and friendly in all aspects of the operation, More

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On 10/30/26, I took my 2025 Toyota Signia to Phillips Toyota for the 15,000mi ToyotaCare maintenance service. But in addition to these complimentary services, Phillips intended to replace some parts that Toyota for the 15,000mi ToyotaCare maintenance service. But in addition to these complimentary services, Phillips intended to replace some parts that I had already replaced, and replace other parts and services that Toyota deemed unnecessary at 15k miles. And, to my mind, Phillips prices were nothing short of predatory. Consider... A $15 Air Filter for $59. A $14 Cabin Filter for $71. A Hybrid Filter vac-cleaning for $135 (a 2min job requiring no tools and no parts). Over the last 25-30yrs, I've purchased 17 new Toyotas, five from Phillips alone. But this era came to an unfortunate end when Phillips broke trust with me on October 30th. More

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Very satisfied with the service provided . Got in and out very quickly with no delay. Got in and out very quickly with no delay. More

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I was greeted by a member of the service department in a very friendly way and checked in immediately. The waiting room really large and had plenty of seating. Free WiFi , coffee and popcorn. Nice! The appo very friendly way and checked in immediately. The waiting room really large and had plenty of seating. Free WiFi , coffee and popcorn. Nice! The appointment took less time than anticipated. Friendly and welcoming atmosphere overall. I will highly recommend this dealership for any Toyota service. Thank you Phillips Toyota of Leesburg Florida. More

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Ease of making appointment, thorough review of service required and cost, quick and efficient work. Overall Excellent. Tonya is a very good service advisor. required and cost, quick and efficient work. Overall Excellent. Tonya is a very good service advisor. More

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Great service from Tonya at the service department, Jamie from Sales and James the finance manager. from Sales and James the finance manager. More

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I had a wonderful experience with the service department at Phillips Toyota. The staff was professional, courteous, knowledgeable, and attentive throughout my visit. I appreciated their clear communication, at Phillips Toyota. The staff was professional, courteous, knowledgeable, and attentive throughout my visit. I appreciated their clear communication, efficiency, and genuine commitment to customer service. It was refreshing to be treated with such care and respect. Thank you to the entire team for making the experience smooth, pleasant, and stress free. Excellent service all around! More

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Tonya was great in your service department. She got me all the information on my truck that I asked for. She got me all the information on my truck that I asked for. More

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Great service from our intial service representative, salesmen, and staff. Very friendly informative and most of all professional. salesmen, and staff. Very friendly informative and most of all professional. More

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