Tori Grinzinger

We have purchased four cars from Metro/Lexus of Cleveland dealership; this experience was the best. Christian was a true professional in every aspect of the purchasing process. He is a terrific ambassador dealership; this experience was the best. Christian was a true professional in every aspect of the purchasing process. He is a terrific ambassador for Lexus and the Ganley family of automotive dealerships. More

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The dealership itself is beautiful inside. I was given a tour of the different departments. Everyone I encountered was welcoming, kind and greeted me with a smile. My sales agent Ryan Yee was I was given a tour of the different departments. Everyone I encountered was welcoming, kind and greeted me with a smile. My sales agent Ryan Yee was outstanding! He was patient, kind, knowledgeable and he throughly explained the details of the car, different options, and pricing. He made purchasing my car a wonderful experience! Highly recommended! More

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The dealership is a great place to do business. The staff is helpful and great to deal with. Margret and Tori and a total asset to your team. The staff is helpful and great to deal with. Margret and Tori and a total asset to your team. More

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It was a smooth and pleasant experience to work with Sam and use his knowledge. and use his knowledge. More

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This is the fifth Lexus that I've leased from Lexus of Cleveland and Terry has assisted me with every single one of them. I love working with her. The team was able to get the car of my dreams to Clevelan Cleveland and Terry has assisted me with every single one of them. I love working with her. The team was able to get the car of my dreams to Cleveland!! I absolutely love my new car and appreciate the whole team!! More

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Sam was very nice and knowledgeable. He was willing to help and gave me very good advice. The whole process at the dealership went very smooth with minimal time wasted. He was willing to help and gave me very good advice. The whole process at the dealership went very smooth with minimal time wasted. More

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I appreciated the dealership’s professionalism and the ease they brought to the entire buying process, from tracking to final purchase. ease they brought to the entire buying process, from tracking to final purchase. More

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Allison was so helpful from start to finish. She made the car buying process so easy and fast. I was in and out in about an hour and a half driving off in my new vehicle. The whole experience at She made the car buying process so easy and fast. I was in and out in about an hour and a half driving off in my new vehicle. The whole experience at Lexus of Cleveland was so special and more than i could have hoped for. The dealership goes out of the way to make your experience special and one of a kind. If i was to recommend any dealership it would be Lexus of Cleveland. Allison was very prompt in answering all my questions and concerns and made sure that i felt comfortable and sure of my purchase. Overall a great experience and i look forward to doing business with Lexus of Cleveland again. More

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Everything was great! I went in just to look and ended up buying. Financing was very easy. Love the car (so far). I’m a little Leary of the low beams at night. No I went in just to look and ended up buying. Financing was very easy. Love the car (so far). I’m a little Leary of the low beams at night. Not sure why Lexus has designed them with those dark shadows appearing. I even watched a video and apparently it’s as intended. I hope I don’t hate that over time. More

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My experience with Seth was exceptional. He was friendly, easy to deal with, not pushy and provided excellent service and continued communications. I found the experience to be one of the be He was friendly, easy to deal with, not pushy and provided excellent service and continued communications. I found the experience to be one of the better I've had buying a car and I would highly recommend Seth as he us a true professional. From start to finish the experience was top notch. I should also add that Tori in finance was a pleasure to work with as well. The paperwork process was efficient, detailed and easy to do. More

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