Torrey Tammaro | Page 11

Polite and efficient service center I am always impressed with the efficiency of the service center. The staff is always polite,, helpful and knowledgeable . I appreciate your long hou I am always impressed with the efficiency of the service center. The staff is always polite,, helpful and knowledgeable . I appreciate your long hours and the loaner program. Thank you More

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Compassion, Professionalism &True Customer Focus At the end of March 2018 my family and I suffered a devastating house fire which consumed the entire house, contents and our beautiful 2017 C300 Merce At the end of March 2018 my family and I suffered a devastating house fire which consumed the entire house, contents and our beautiful 2017 C300 Mercedes Benz previously purchased at Mercedes Benz Bonita Springs. As with the prior purchase we connected with Frank DeLuca at the dealership. As we related the story of the fire Mr. DeLuca could not have been more compassionate and understanding. Mr. DeLuca even went the extra mile when he informed us that our Insurance adjuster had previously contacted him regarding the prior purchase, cost and packages. Mr. DeLuca was of tremendous assistance and guidance in pointing us in the right direction for the replacement vehicle. Mr. DeLuca is to be commended for a job well done! He is a credit to Mercedes Benz of Bonita and an asset to the Mercedes Benz Organization. More

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Trunk Lock Repaired The trunk would not open with release or key. Was repaired satisfactorily. Loaner car was obtained over weekend. Everyone was helpful, courteous a The trunk would not open with release or key. Was repaired satisfactorily. Loaner car was obtained over weekend. Everyone was helpful, courteous and professional. Waiting area very nice! More

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great service and a courtesy car to boot! Torre was very attentive and kept us up to date on the service that needed to be completed on our vehicle. and a courtesy car to boot! Torre was very attentive and kept us up to date on the service that needed to be completed on our vehicle. More

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Service with Attention and Detail! I brought my vehicle in for a recall and was immediately greeted by my service rep Torrey Tammro. He was very professional and explained what was bei I brought my vehicle in for a recall and was immediately greeted by my service rep Torrey Tammro. He was very professional and explained what was being done to my GLC300. He then said its best to get a loaner to go about my business that day and he would text me when it was ready for pickup. Shortly after that, my salesman Frank DeLuca also greeted me as I was picking up my loaner. He asked me if everything was to my satisfaction. Mercedes Benz of Bonita Springs is the best as are two individuals I mentioned above, they both do a fantastic job of making sure your experience is the best! HIGHLY recomended! LarryP More

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Very High Quality Customer Service. All the staff show a need to please the customer. A very nice atmosphere. Torre, my service advisor goes out of his way to make me happy. Quite a go All the staff show a need to please the customer. A very nice atmosphere. Torre, my service advisor goes out of his way to make me happy. Quite a good thing. More

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Thank you Frank DeLuca I recently leased a new Mercedes C300 from Frank DeLuca, and am very impressed with the efficiency this dealer exhibited. Thank you for valuing my tim I recently leased a new Mercedes C300 from Frank DeLuca, and am very impressed with the efficiency this dealer exhibited. Thank you for valuing my time and handling the transaction quickly and painlessly... More

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Excellent and Beautiful I pulled into service and was met by a very professional gentleman who took me to my service advisor. Torrey was a very professional and great to work I pulled into service and was met by a very professional gentleman who took me to my service advisor. Torrey was a very professional and great to work with. He got me a loaner car so I could continue with my day while my car was being worked on. Then got to view my invoice and pay online through a great and easy to use weblink. My wife went in next day to pick up car and it was ready and looked great after being washed. All around great job by all. Definitely recommend this dealer for sales and service. More

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Best Mercedes Benz Service Team in Southwest Florida The greatest Mercedes Benz service center in Southwest Florida without question. The team's attention to detail, responsiveness to the customer's need The greatest Mercedes Benz service center in Southwest Florida without question. The team's attention to detail, responsiveness to the customer's needs and delivery of quality service are examples of why Bonita Springs Mercedes Benz is the best. . Elvin, Carlos, Tommy and others should make their General Manager Mr. Mesa extremely proud. More

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Totally professional Service continues to be well explained, performed properly, and on time. No surprises. Here are 13 more words to fill out the space required by your Service continues to be well explained, performed properly, and on time. No surprises. Here are 13 more words to fill out the space required by your software programmers. More

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