Tracey Cach | Page 12

The dealership was prompt, very professional, clean, courteous and on time. Will use them again courteous and on time. Will use them again More

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Eric was extremely clear, helpful, and professional. Our car’s horn problem was repaired successfully and as soon as the needed part arrived. In all, our first experience with Lexus of Sacramento was ou Our car’s horn problem was repaired successfully and as soon as the needed part arrived. In all, our first experience with Lexus of Sacramento was outstanding. More

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Service reps are professionals knowledgeable friendly personal. They know their stuff. Always helpful and get you in and out speedily with the service done that you need for your vehicle. Love this deale personal. They know their stuff. Always helpful and get you in and out speedily with the service done that you need for your vehicle. Love this dealership. More

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excellent customer service, easy to make appointments, explains what services will be performed, call for consent what additional work needs to be done explains what services will be performed, call for consent what additional work needs to be done More

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Very good service! Everyone is very efficient and friendly and very little wait time. The new remodel is beautiful! Everyone is very efficient and friendly and very little wait time. The new remodel is beautiful! More

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Love the service and washed my dirty RX. I am missing two of my tire valve caps though. I am missing two of my tire valve caps though. More

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Service was excellent, quick and complete. Waiting area nice and spaced well. Could have had fresh coffee but had a cold bottle of water Waiting area nice and spaced well. Could have had fresh coffee but had a cold bottle of water More

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I always feel very well treated and they a do great job in explaining things and are efficient and thorough! in explaining things and are efficient and thorough! More

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Best dealership! Eric is ALWAYS wonderful. My NX maintenance was completed with attention to detail. Eric always takes care of my requests and ensures that I am comp Eric is ALWAYS wonderful. My NX maintenance was completed with attention to detail. Eric always takes care of my requests and ensures that I am completely satisfied. The communication was clear and the reminders of my upcoming appointment was on point. I consider Lexus of Sacramento to a notch above the rest. I had my 40k mile maintenance done and I can tell they did everything that was on the paper. I really love this place and am so glad I purchased from this dealership!! Keep doing what you all do. Special shout out to the valet. This young lady is super sweet. She was working in a boot and was moving so fast I didn’t even realize she was injured. Thank you Lexus as she is truly an asset to the company!!! More

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In for an oil and filter change and it took 3 hours to get it done when it was estimated an 1 hour and 45 minutes. The mileage on my odometer read almost 100 miles off. Someone probably took it for a joy get it done when it was estimated an 1 hour and 45 minutes. The mileage on my odometer read almost 100 miles off. Someone probably took it for a joy ride! I will never go to this dealership again for anything! More

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