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Tracey Cach

Overview Reviews (318) Inventory (164)

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Tracey Cach

Tracey Cach | Page 16

Service Consultant

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.7

318 Reviews

Overview Reviews (318) Inventory (164)

Dealership Experience

23 yrs, 1 mo

Industry Experience

23 yrs, 1 mo

Languages Spoken

Cantonese

4.7

318 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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318 Reviews of Tracey Cach

October 21, 2021

Dealership Rating

Employee Rating

Very relaxed and professional atmosphere. Looking forward to more business when new building is complete. Stay awesome guys! Thank you so much for everything. to more business when new building is complete. Stay awesome guys! Thank you so much for everything. More

by Leander Sage

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 21, 2021 -

Lexus of Sacramento responded

Thank you for the wonderful feedback! We are so happy to hear that you are a satisfied customer and we can't wait to work together again at Lexus of Sacramento. Enjoy your day!

Oct 21, 2021 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Sacramento. Please don't hesitate to reach out if you need anything else. We're always happy to help. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

October 20, 2021

Dealership Rating

Employee Rating

Good dealership with good people. They listened and always fix an issue when needed. Good. always fix an issue when needed. Good. More

by Thuyvi.truong

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Christina Carson

Oct 20, 2021 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

October 19, 2021

Dealership Rating

Employee Rating

Very responsive and helpful in getting an inspection about a concern. The ability to get a loaner car is a big plus! about a concern. The ability to get a loaner car is a big plus! More

by REEDLEYCA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 19, 2021 -

Lexus of Sacramento responded

Thank you for coming to Lexus of Sacramento for your inspection! We are delighted to hear that you are satisfied with our service and we appreciate you taking time to post this feedback.

October 18, 2021

Dealership Rating

Employee Rating

Everyone is very nice and helpful and communicates as well as gets you in and out in a timely manner with quality work well as gets you in and out in a timely manner with quality work More

by Tricia

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 19, 2021 -

Lexus of Sacramento responded

Tricia, Thank you for taking the time to share your thoughts on working with Tracey and our team. We're glad to hear we delivered such a great experience! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

October 16, 2021

Dealership Rating

Employee Rating

Although under construction dealership is still very clean. And everybody that works there including Tracey catch are really professional and helpful. clean. And everybody that works there including Tracey catch are really professional and helpful. More

by MR.PRENTISS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 18, 2021 -

Lexus of Sacramento responded

It's great to hear that Tracey and our team provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Sacramento! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

October 13, 2021

Dealership Rating

Employee Rating

Friendly, professional, prompt service throughout! It's clear that everyone works together to get the job done. clear that everyone works together to get the job done. More

by MLCAMINO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Huttleston

Oct 13, 2021 -

Lexus of Sacramento responded

We're so glad to hear it! Thank you for the excellent feedback and for trusting our team to get the job done. Come back again next time! - your friends at Lexus of Sacramento

October 11, 2021

Dealership Rating

Employee Rating

Great customer service. Everybody works together to get the job done! Car was doe as promised. the job done! Car was doe as promised. More

by Pinay1964

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 11, 2021 -

Lexus of Sacramento responded

We love to hear that our team is taking care of business the right way! Thank you so much for the five-star review and we look forward to seeing you again soon!

October 07, 2021

Dealership Rating

Employee Rating

First impressions great; overall not so great. Brought my car for a service and an issue with navigation system. When I came to pick my car up ; first I was ignored for awhile; then directed to payment. I fe car for a service and an issue with navigation system. When I came to pick my car up ; first I was ignored for awhile; then directed to payment. I felt rushed and like she was doing me a favor processing my payment. Waited to find out the navigation is still not syncing up. Really disappointed in the customer service I received. More

by jenee_kali

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

October 06, 2021

Dealership Rating

Employee Rating

Everyone that helped me were very professional and pleasant. My cr was evaluated and fixed accordingly. pleasant. My cr was evaluated and fixed accordingly. More

by Geapps

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 07, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

October 06, 2021

Dealership Rating

Employee Rating

Check in was easy, friendly team. Great to work with!!great service on my new Lexus! with!!great service on my new Lexus! More

by BRYBELL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 06, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to share! We appreciate your business and hope to see you back at Lexus of Sacramento. Safe travels!

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